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Over 12 years old
From 2 to 12 years
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Airline profile · LX

SWISS LX

This SWISS airline profile explains the main passenger rules for LX flights: routes, baggage, check-in, fares, services, pets and contacts. On iFly.ua you can search available SWISS flights, compare ticket options and choose a suitable itinerary.

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SWISS, officially Swiss International Air Lines, is Switzerland's national airline and a Lufthansa Group member. This profile summarizes SWISS routes, cabin and checked baggage, online and airport check-in, fare families, onboard services, pet travel and support contacts.

Best routes for SWISS

SWISS overview

SWISS is the commercial brand of Swiss International Air Lines, with IATA code LX, ICAO code SWR and callsign SWISS. The airline is based in Switzerland, operates from Zurich and Geneva, and is part of the Lufthansa Group and Star Alliance.

Passenger rules may depend on fare, route, airport, departure date, aircraft, travel class, operating carrier and whether the itinerary includes codeshare or partner flights. Always check the exact LX booking before relying on baggage, check-in, pet or special-service rules.

SWISS routes

SWISS routes are built around Zurich and Geneva and may change by season, aircraft, traffic rights and demand. SWISS publishes flights from Zurich and Geneva to more than 100 destinations in around 50 countries worldwide, including European city routes and long-haul services.

  • Swiss airport examples may include Zurich and Geneva.
  • European examples may include London, Paris, Berlin, Vienna, Brussels, Amsterdam, Copenhagen, Stockholm, Warsaw, Prague, Rome, Milan, Barcelona, Madrid, Lisbon, Athens and Istanbul.
  • Long-haul examples may include New York, Boston, Chicago, Miami, Los Angeles, San Francisco, Montreal, Toronto, Sao Paulo, Johannesburg, Cairo, Dubai, Delhi, Mumbai, Bangkok, Singapore, Hong Kong, Shanghai, Beijing and Tokyo.
  • Some flights are seasonal, operate only on selected days or are operated by Lufthansa Group, Edelweiss, Helvetic Airways or other partner carriers under a codeshare or wet-lease arrangement.
  • For specific dates, use iFly.ua to search SWISS flights by route and travel period.

SWISS baggage

SWISS baggage rules depend on route and fare. On short- and medium-haul flights, Economy Basic includes only one personal item up to 40 x 30 x 15 cm. Economy Light, Comfort, Comfort Green and Flex include one carry-on bag up to 8 kg and 55 x 40 x 23 cm plus a personal item. Business fares include two carry-on bags of the same size and weight plus a personal item.

Checked baggage also varies. On European routes, Economy Basic and Light do not include checked baggage, Economy Comfort and Flex include one bag up to 23 kg, Business Comfort includes one bag up to 32 kg, and Business Flex includes two bags up to 32 kg each. On intercontinental routes, SWISS Economy usually includes one bag up to 23 kg, Premium Economy two bags up to 23 kg each, Business two bags up to 32 kg each and First three bags up to 32 kg each. Light fares can reduce or remove included checked baggage.

Each checked bag should normally stay within 158 cm in total dimensions. SWISS does not accept baggage over 32 kg as standard checked baggage, and very large items may be refused or handled as cargo. Excess, sports and special baggage rules depend on route, aircraft and operating carrier.

SWISS check-in

SWISS online check-in opens 24 hours before departure on swiss.com and in the SWISS app. Passengers can select a seat, enter required passport or destination information, receive a mobile or printed boarding pass and, where available, prepare baggage tags.

Airport check-in, self-service kiosks and baggage drop are available at many airports. Deadlines vary by airport, destination and document requirements. Travelers with pets, special assistance, unaccompanied minors, additional document checks or partner-operated flights should allow extra airport time.

SWISS fares and services

SWISS fare families depend on market and route. Short- and medium-haul Economy products include Basic, Light, Comfort, Comfort Green and Flex. European Business products include Comfort, Comfort Green and Flex. Intercontinental products can include Economy Light, Saver, Economy and Economy Flex, Premium Economy including Light variants, SWISS Business including Light variants and SWISS First where offered.

Fare choice can affect carry-on baggage, checked baggage, advance seat reservation, rebooking, refund conditions, mileage earning, priority services and lounge access. Light and Basic fares are more restrictive; Comfort, Flex, Business and First products include more services, but the exact terms still depend on ticket conditions, route and operating carrier.

SWISS services

SWISS services may include advance seat reservation, extra baggage, sports and special baggage, home-printed baggage tags on selected routes, self-service bag drop, SWISS Connect Wi-Fi, free messaging on equipped aircraft, paid Wi-Fi Premium packages, meals and drinks, special meals, lounges for eligible passengers, priority services, upgrades, pet transport, assistance dogs, unaccompanied minor services and accessibility assistance.

Availability and price depend on fare, route, travel class, aircraft, airport, departure date, Miles & More status, Star Alliance status and operating carrier. SWISS First guests and eligible HON Circle members receive complimentary internet access on equipped SWISS-operated flights, while other passengers can use free messaging and paid packages where SWISS Connect is available.

SWISS pets

SWISS accepts dogs and cats in the cabin or in the hold depending on weight, container size, route, country rules and aircraft. Pets in the cabin travel as hand baggage when the animal and container meet the conditions, including an 8 kg combined weight limit and a container that can fit under the seat, generally up to 55 x 40 x 23 cm.

Dogs and cats over 8 kg or in larger containers may travel in the hold where permitted. Animals other than dogs and cats are not normally accepted in the hold as passenger pets and may need cargo handling. Some countries, airports and aircraft impose restrictions, and assistance dogs follow separate rules and forms.

SWISS contacts

SWISS support is organized through swiss.com, the SWISS app, My bookings, contact forms, social channels, airport service desks and local Service Centre contacts selected by country on the official contact page. Passenger support is usually routed through the country-specific page rather than a single global email address.

For booking changes, refunds, baggage problems, pets, accessibility, medical requests or flight-day disruption, start with My bookings or the relevant SWISS help form. Corporate legal information for Swiss International Air Lines Ltd. is separate from passenger support and should not replace the airline's service channels for active travel issues.

Baggage

Hand baggage

Personal item

40x30x15 cm

One personal item up to 40 x 30 x 15 cm is allowed. Short- and medium-haul Economy Basic includes only this personal item unless an exception applies.

Carry-on in Economy Basic

Short-medium Economy Basic 8 kg 55x40x23 cm Paid option

Short- and medium-haul Economy Basic does not include a full carry-on bag. Eligible status exceptions or paid options may apply.

Carry-on in Economy and Premium Economy

Economy and Premium Economy 8 kg 55x40x23 cm

Most SWISS Economy and Premium Economy fares include one carry-on bag up to 8 kg and 55 x 40 x 23 cm, plus one personal item. Economy Basic on short- and medium-haul flights is an exception.

Carry-on in Business and First

Business and First 2 pc 8 kg 55x40x23 cm

SWISS Business and First usually include two carry-on bags, each up to 8 kg and 55 x 40 x 23 cm, plus one personal item.

Checked baggage

Checked baggage in European Economy Basic and Light

Europe Economy Basic and Light 23 kg 158 cm total Paid option

European Economy Basic and Light fares do not include checked baggage. A checked bag can be purchased where available.

Checked baggage in European Economy Comfort and Flex

Europe Economy Comfort and Flex 23 kg 158 cm total Paid option

European Economy Comfort, Comfort Green and Flex fares include one checked bag up to 23 kg and 158 cm in total dimensions.

Checked baggage in European Business Comfort

Europe Business Comfort 32 kg 158 cm total Paid option

European Business Comfort and Comfort Green fares include one checked bag up to 32 kg and 158 cm in total dimensions.

Checked baggage in European Business Flex

Europe Business Flex 2 pc 32 kg 158 cm total Paid option

European Business Flex includes two checked bags up to 32 kg each and 158 cm in total dimensions per piece.

Checked baggage in intercontinental Economy

Intercontinental Economy 23 kg 158 cm total Paid option

Intercontinental SWISS Economy usually includes one checked bag up to 23 kg and 158 cm, except Light fares and route-specific exceptions.

Checked baggage in Premium Economy

Intercontinental Premium Economy 2 pc 23 kg 158 cm total Paid option

Intercontinental SWISS Premium Economy usually includes two checked bags up to 23 kg each and 158 cm per piece; Light variants may include less.

Checked baggage in Business

Intercontinental Business 2 pc 32 kg 158 cm total Paid option

Intercontinental SWISS Business usually includes two checked bags up to 32 kg each and 158 cm per piece; Business Light variants may include less.

Checked baggage in First

Intercontinental First 3 pc 32 kg 158 cm total Paid option

SWISS First usually includes three checked bags up to 32 kg each and 158 cm per piece on routes where First Class is offered.

Excess and additional baggage

Excess baggage 32 kg 292 cm total Paid option

Additional, heavy or oversized baggage is charged separately and depends on route, fare, aircraft and operating carrier. SWISS does not accept standard checked baggage over 32 kg or beyond 292 cm total dimensions.

Sports equipment

Sports and special baggage

Sports equipment 32 kg 292 cm total Paid option

Sports equipment and other special baggage should be checked against the SWISS allowance and registered where required. Size, weight, aircraft and route limits apply.

Pets

Pet in cabin

Pet in cabin 8 kg 55x40x23 cm 118 cm total Paid option

Dogs and cats may travel in the cabin when the pet and transport container meet SWISS conditions, including an 8 kg combined weight limit and container dimensions generally up to 55 x 40 x 23 cm.

Check-in

Airport check-in

Airport check-in, self-service kiosks and baggage drop are available at many airports. Deadlines vary by airport, route, baggage, travel documents, pets and special services.

Online check-in

Opens: 24 h

SWISS online check-in opens 24 hours before departure on swiss.com and in the SWISS app. Airport-specific deadlines and document checks can still require earlier arrival.

Open check-in

Services

SWISS Connect Wi-Fi

limited Included Free messaging; Wi-Fi Premium from CHF 25 or full-flight access from CHF 35 on long-haul; short-haul package prices vary by flight duration

SWISS Connect is available on equipped aircraft. Free messaging is complimentary, while broader internet access uses paid packages or eligible First/HON Circle benefits.

Meals and drinks

limited Included

Meal and drink service depends on route, travel class, flight length and departure time. Special meals may be available on eligible flights with advance request.

In-flight entertainment

limited Included

In-flight entertainment depends on aircraft, route and cabin configuration. Check aircraft and entertainment availability in the booking or SWISS app.

Power and charging

limited Included

Power outlets and charging options vary by aircraft, seat and travel class. Check the aircraft details and seat map for the exact flight.

Priority services

limited Included

Priority check-in, boarding, baggage and security benefits depend on travel class, fare, airport, Miles & More status, Star Alliance status and operating carrier.

Lounges

limited Included

SWISS lounge access depends on travel class, route, airport, Miles & More or Star Alliance status and ticket conditions.

Aircraft and operating carrier

available Included

SWISS and partner operators use short-, medium- and long-haul aircraft. The exact aircraft, cabin and amenities can vary by date, route and operating carrier.

Seat selection

limited Included

Seat selection can be included or paid depending on fare, route, travel class, seat type, status and booking channel.

Pet travel

limited Paid option

Dogs and cats may travel in the cabin or hold on eligible SWISS flights after confirmation. Country, route, aircraft, container and document restrictions apply.

Children and special assistance

limited Included

Children, unaccompanied minors and special assistance services depend on age, route, documents, request timing and operating carrier. Request support in advance where possible.

Contacts

Switzerland

For delayed or damaged baggage, use the SWISS baggage problem flow, the arrival airport baggage desk or the relevant SWISS contact form.

Switzerland

Address: Swiss International Air Lines Ltd., Obstgartenstrasse 25, 8302 Kloten, Switzerland

Corporate legal address. For active bookings, refunds, baggage, pets or flight-day issues, use SWISS passenger support channels instead of the corporate office.

Switzerland

Special assistance, medical requests, pets and assistance dogs should be arranged through SWISS support channels before departure when possible.

Switzerland

Working hours: Country-specific Service Centre contacts are selected on the official SWISS contact page.

Use the official SWISS contact page and select the relevant country for local Service Centre options, phone contacts and support forms.

FAQ

  • What baggage is included with SWISS LX?

    Included baggage depends on route, travel class and fare. Economy Basic on short- and medium-haul flights includes only a personal item. Other Economy fares usually include one carry-on bag, and many non-Light fares include checked baggage. Premium Economy, Business and First include higher checked-bag allowances on eligible routes.

  • Can I take a cabin bag on SWISS?

    Most SWISS fares include one carry-on bag up to 8 kg and 55 x 40 x 23 cm plus one personal item up to 40 x 30 x 15 cm. Short- and medium-haul Economy Basic is an important exception because it includes only the personal item unless an eligible status or paid option applies.

  • When does SWISS online check-in open?

    SWISS online check-in opens 24 hours before departure. Closing times and airport deadlines depend on departure airport, destination, travel documents, baggage, pets, assistance needs and operating carrier.

  • Where can I check SWISS flight status?

    Use the official SWISS flight status page or the SWISS app, and also follow airport screens and gate announcements on the day of travel. Aircraft, delay, gate and disruption information can change close to departure.

  • Can I travel with a pet on SWISS?

    Dogs and cats can travel with SWISS in the cabin or in the hold on eligible flights, depending on combined weight, container size, route, country rules and available space. Cabin pets must meet the hand-baggage conditions and usually stay within an 8 kg combined limit.

  • How do I contact SWISS?

    Use the official SWISS contact page and select the relevant country, or use My bookings and the SWISS help forms for booking changes, refunds, baggage problems, pets and special assistance. SWISS publishes country-specific contact options rather than relying on one universal email address.

  • Which additional services can I add to a SWISS booking?

    Common add-ons include seat reservation, extra baggage, sports or special baggage, upgrades, Wi-Fi packages, special meals, pet transport, unaccompanied minor service and special assistance. Availability and price depend on fare, route, travel class, aircraft, airport and operating carrier.

  • Important before departure

    Before travelling with SWISS LX, recheck your exact booking because baggage, online check-in, airport deadlines, travel documents, pets, children, special assistance and codeshare rules can depend on fare, route, airport, departure date, aircraft, travel class and operating carrier.

    • Confirm whether your fare includes a personal item only, a carry-on bag, checked baggage or Light-fare restrictions.
    • Complete online check-in during the 24-hour window where available and check airport-specific baggage and boarding deadlines.
    • Verify passport, visa, transit, health, pet, child and special-assistance documents for every country in the itinerary.
    • If the journey includes Lufthansa Group, Edelweiss, Helvetic Airways or other partner-operated flights, check which carrier's baggage and service rules apply.