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KLM flight search

Over 12 years old
From 2 to 12 years
Up to 2 years, no seat
Airline profile · KL

KLM airline KL

This KLM airline profile helps passengers check KL routes, baggage, check-in, fare options, onboard services, pets and contacts before booking. Use iFly.ua to compare available flight options by route and travel dates.

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KLM is the Dutch airline using code KL. This profile summarizes KLM routes, baggage rules, online and airport check-in, Basic, Light, Standard and Flex fare conditions, paid services, pet rules and official contact details.

Best routes for KLM

KLM overview

KLM Royal Dutch Airlines is the Dutch airline of the Air France-KLM group and a SkyTeam member. It uses IATA code KL, ICAO code KLM and the radio callsign KLM.

KLM operates a large network through Amsterdam Airport Schiphol with European, intercontinental and partner connections. KLM flights may be sold with different fare names by market, route and cabin, so baggage, seat selection, changes, refunds and special services should be checked against the exact booking and operating carrier.

KLM routes

KLM routes are built around Amsterdam Airport Schiphol and connect destinations across Europe, Africa, Asia, the Middle East, North America, the Caribbean and Latin America. Examples of routes may include Amsterdam to London, Paris, Rome, Madrid, Berlin, Prague, Warsaw, Copenhagen, Stockholm, Lisbon, Dublin, New York, Boston, Chicago, Los Angeles, San Francisco, Toronto, Montreal, Mexico City, Sao Paulo, Rio de Janeiro, Curacao, Nairobi, Cape Town, Johannesburg, Accra, Tokyo, Seoul, Singapore, Bangkok, Delhi and Mumbai.

  • Amsterdam Airport Schiphol is the main hub for KLM KL flights.
  • KLM publishes a seasonal network that can change by travel period, aircraft availability, airport restrictions and partner agreements.
  • Some itineraries are operated by KLM Cityhopper, Air France, Delta, Transavia or other partners, and operating-carrier rules can differ.
  • Use iFly.ua to search KLM flights by route and dates.

KLM baggage

KLM baggage depends on cabin, ticket type, route and operating carrier. A small bag up to 40 x 30 x 15 cm is normally allowed in the cabin and must fit under the seat. A full hand baggage item is up to 55 x 35 x 25 cm. Economy Basic allows the small bag only, while Economy Light, Standard and Flex include 1 small bag and 1 hand baggage item with a combined maximum weight of 12 kg.

Premium Comfort includes 1 small bag and 2 hand baggage items with a combined maximum weight of 12 kg. Business Class includes 1 small bag and 2 hand baggage items with a combined maximum weight of 18 kg. Checked baggage also depends on fare: Economy Basic and Light do not include checked baggage, Economy Standard and Flex include 1 piece up to 23 kg and 158 cm, Premium Comfort Standard and Flex include 2 pieces up to 23 kg each, Business Light includes 1 piece up to 32 kg, and Business Standard and Flex include 2 pieces up to 32 kg each.

KLM check-in

KLM online check-in is generally available from 30 hours before departure through KLM.com, My Trip or the KLM app. For Delta Air Lines flights departing from the United States and for KLM flights departing from Atlanta or Detroit, online check-in opens 24 hours before departure.

Baggage drop-off and airport check-in deadlines vary by airport and destination. KLM states that at most airports baggage drop-off is open until 40 minutes before departure for European flights and until 60 minutes before departure for intercontinental flights. KLM advises passengers to be at Schiphol 2 hours before departure for a first flight within Europe and 3 hours before departure for intercontinental travel.

KLM fares and services

KLM fare names vary by route and cabin, but common Economy options include Basic, Light, Standard and Flex. Basic is the most restrictive cabin-bag-focused option where available. Light usually excludes checked baggage and can have more restrictive change or refund conditions. Standard adds more included services, and Flex offers more flexible change or refund conditions and may include standard seat selection.

KLM also sells Premium Comfort and Business Class fares. Checked baggage, seat selection, lounge access, SkyPriority, upgrades, refund rules and change fees depend on the exact ticket conditions, Flying Blue status, route and operating airline. Always compare the fare conditions shown during booking and in My Trip before paying for add-ons.

KLM services

KLM services may include extra baggage, hand baggage on eligible Basic fares, seat selection, Economy seat options, SkyPriority, lounge access, onboard Wi-Fi, meals, special meals, pet transport, special baggage, sports equipment, mobility assistance, Kids Solo for children travelling alone and partner airport services.

Many services depend on route, aircraft, cabin, fare, airport and operating carrier. KLM Wi-Fi is not available on every aircraft; where available, messaging is usually free with a Message Pass, while Surf and Streaming passes are paid. Special assistance should be requested at least 48 hours before departure, and some special baggage or pet services require advance reservation.

KLM pets

KLM accepts cats and dogs under specific conditions. Pets in the cabin are allowed in Economy Class and in Business Class within Europe when the pet fits in a closed travel bag or kennel up to 46 x 28 x 24 cm under the seat. Pet and carrier together may weigh no more than 8 kg, and the pet must be at least 15 weeks old.

Pets in the hold are possible on eligible routes for cats or dogs with combined pet and kennel weight up to 75 kg, but restrictions apply by aircraft, destination and operating carrier. Pets cannot travel in the hold on KLM flights operated by Boeing 787-9, Boeing 787-10 and Airbus A321neo aircraft, and pet transport to the United Kingdom as passenger baggage is not permitted. Make the pet reservation no later than 48 hours before departure.

KLM contacts

For KLM contacts, use the official Contact us page for passenger support, refunds, baggage claims, special assistance, Flying Blue and booking questions. A dedicated Ukraine phone number was not visible on the official KLM contact pages checked for this profile.

KLM corporate contact details list the headquarters as KLM Royal Dutch Airlines, P.O. Box 7700, 1117 ZL Schiphol, The Netherlands, with visiting address Amsterdamseweg 55, 1182 GP Amstelveen, The Netherlands. For press questions, KLM lists Team Media Relations at mediarelations@klm.com. Passenger issues should normally go through customer service, My Trip or airport service desks rather than the corporate office.

Baggage

Hand baggage

Small cabin bag

all fares 40x30x15 cm

KLM allows 1 small bag up to 40 x 30 x 15 cm. It must fit under the seat in front of you, except where seating or safety rules require different storage.

Economy Basic hand baggage option

Economy Basic 12 kg 55x35x25 cm Paid option

Economy Basic includes the small bag only. A full-size hand baggage item up to 55 x 35 x 25 cm can be purchased through My Trip up to 4 hours before departure where available.

Economy hand baggage

Economy Light / Standard / Flex 12 kg 55x35x25 cm

Economy Light, Standard and Flex include 1 hand baggage item up to 55 x 35 x 25 cm plus 1 small bag. The combined maximum total weight is 12 kg.

Premium Comfort hand baggage

Premium Comfort 2 pc 12 kg 55x35x25 cm

Premium Comfort includes 2 hand baggage items up to 55 x 35 x 25 cm each plus 1 small bag. The combined maximum total weight is 12 kg.

Business Class hand baggage

Business Class 2 pc 18 kg 55x35x25 cm

Business Class includes 2 hand baggage items up to 55 x 35 x 25 cm each plus 1 small bag. The combined maximum total weight is 18 kg.

Checked baggage

Economy Basic and Light checked baggage

Economy Basic / Light 23 kg 158 cm total Paid option

Economy Basic and Light do not include checked baggage in the regular allowance. A standard checked bag up to 23 kg and 158 cm can usually be purchased during or after booking.

Economy Standard and Flex checked baggage

Economy Standard / Flex 23 kg 158 cm total Paid option

Economy Standard and Flex include 1 checked baggage item up to 23 kg and 158 cm. Some routes may include an additional bag, and extra bags can usually be purchased.

Premium Comfort checked baggage

Premium Comfort Standard / Flex 2 pc 23 kg 158 cm total Paid option

Premium Comfort Standard and Flex include 2 checked baggage items, each up to 23 kg and 158 cm. Premium Comfort Light does not include checked baggage in the regular allowance.

Business Light checked baggage

Business Light 32 kg 158 cm total Paid option

Business Light includes 1 checked baggage item up to 32 kg and 158 cm. Additional baggage may be purchased depending on route and availability.

Business Standard and Flex checked baggage

Business Standard / Flex 2 pc 32 kg 158 cm total Paid option

Business Standard and Flex include 2 checked baggage items, each up to 32 kg and 158 cm. Additional baggage may be purchased depending on route and availability.

Extra and oversized baggage

all fares 23 kg 300 cm total Paid option

Extra baggage can be purchased during booking, in My Trip or during online check-in for eligible flights. KLM lists extra checked baggage from EUR 20 to EUR 70 on flights within Europe and from EUR 30 to EUR 240 on intercontinental flights. Items over 32 kg or larger than 300 cm must normally go as cargo.

Sports equipment

Sports equipment

all fares 23 kg 300 cm total Paid option

Sports equipment may travel as checked baggage or special baggage depending on item, size and route. Many items are limited to 23 kg in Economy and Premium Comfort or 32 kg in Business, and up to 300 cm total dimensions. Bicycles and some special items require reservation no later than 48 hours before departure.

Pets

Pets in cabin or hold

all fares 8 kg 46x28x24 cm Paid option

Cats and dogs can be accepted under KLM rules. Cabin pets must fit in a carrier up to 46 x 28 x 24 cm and pet plus carrier may weigh up to 8 kg. Hold pets may be accepted up to 75 kg including kennel on eligible aircraft and routes. Reservation is required no later than 48 hours before departure.

Check-in

Airport check-in and baggage drop

Airport check-in and baggage-drop deadlines vary by airport and destination. At most airports, baggage drop-off closes 40 minutes before European flights and 60 minutes before intercontinental flights. Arrive earlier if you need document checks, special assistance, pets or baggage services.

Online check-in

Opens: 30 h

KLM online check-in generally opens 30 hours before departure. It opens 24 hours before departure for Delta flights departing from the United States and KLM flights departing from Atlanta or Detroit. Closing deadlines depend on airport, route and document checks.

Open check-in

Services

Wi-Fi

limited Included Message Pass is usually free where Wi-Fi is available; Surf and Streaming passes are paid.

KLM Wi-Fi depends on aircraft equipment and route. Where Wi-Fi is available, messaging is usually free with a Message Pass, while Surf and Streaming passes are paid.

Meals

limited Included Meal inclusion and paid options depend on cabin, route and flight duration.

Meal service depends on cabin, route and flight duration. KLM publishes Economy, Premium Comfort and Business meal information, and selected special or paid meals may require advance request.

Entertainment

limited Included

In-flight entertainment depends on aircraft and route. KLM long-haul aircraft normally provide entertainment screens, while short-haul service can be more limited.

Priority services

limited Included SkyPriority depends on cabin, fare, route and Flying Blue or SkyTeam status.

SkyPriority and priority boarding depend on cabin, fare, Flying Blue or SkyTeam status and airport. KLM starts standard boarding after pre-boarding and usually boards Business Class and SkyPriority passengers early.

Lounges

limited Included Lounge access depends on airport, cabin, status, fare and availability.

KLM lounge access can be included for eligible cabins and Flying Blue or SkyTeam status. Paid lounge access may be available at selected airports, subject to eligibility and capacity.

Aircraft information

available Included

KLM publishes seat maps for flights it operates. Aircraft type and cabin layout can change and may affect Wi-Fi, power, entertainment, seat type and pet acceptance.

Other services

limited Paid option Seat selection and Kids Solo fees depend on fare, age, route and eligibility.

Other KLM services can include seat selection, Economy seat options, Kids Solo for children travelling alone, mobility assistance, travel-document support and special baggage handling. Conditions depend on fare, age, route, airport and operating carrier.

Contacts

Netherlands

Address: KLM Royal Dutch Airlines, P.O. Box 7700, 1117 ZL Schiphol, The Netherlands; visiting address Amsterdamseweg 55, 1182 GP Amstelveen, The Netherlands

Official KLM headquarters and visiting address. Use KLM customer-service channels, My Trip or airport service desks for passenger bookings, refunds, baggage, pets, special assistance and flight-day issues.

Netherlands

Email: mediarelations@klm.com

Official KLM Team Media Relations email for press questions. Passenger support requests should use KLM customer-service channels instead.

Netherlands

Use the official KLM Contact us page for passenger support, refunds, baggage claims, Flying Blue, accessibility and booking questions. No dedicated Ukraine phone number was visible on the official contact pages checked for this profile.

FAQ

  • What baggage is included with KLM KL?

    KLM baggage depends on fare, cabin and route. Economy Basic includes a small bag only. Economy Light, Standard and Flex include a small bag and hand baggage, but Basic and Light do not include checked baggage. Standard and Flex in Economy include 1 checked bag up to 23 kg on regular routes.

  • Can I take cabin baggage on KLM?

    A small bag up to 40 x 30 x 15 cm is normally allowed. Economy Light, Standard and Flex include 1 hand baggage item up to 55 x 35 x 25 cm plus the small bag, with a combined maximum weight of 12 kg. Premium Comfort and Business Class include 2 hand baggage items plus a small bag, with cabin-specific weight limits.

  • When does KLM online check-in open?

    KLM online check-in generally opens 30 hours before departure. It opens 24 hours before departure for Delta flights departing from the United States and KLM flights departing from Atlanta or Detroit.

  • How can I check KLM flight status?

    Use the KLM flight status page, My Trip, the KLM app and airport screens. Flight status can change because of weather, airport operations, aircraft rotation, security checks or network disruption.

  • Does KLM accept pets?

    KLM accepts cats and dogs under specific route and aircraft conditions. Cabin pets must fit under the seat in a carrier up to 46 x 28 x 24 cm and pet plus carrier may weigh no more than 8 kg. Hold transport can be available up to 75 kg including kennel, with aircraft and destination restrictions.

  • How do I contact KLM?

    Use the official KLM Contact us page for passenger support, refunds, baggage claims, Flying Blue and special assistance. KLM also publishes corporate headquarters and media relations contacts, but booking and flight-day issues should normally go through customer service or My Trip.

  • What paid services can I add to a KLM booking?

    Depending on route and fare, paid services may include extra baggage, hand baggage for eligible Basic fares, seat selection, Economy seat options, lounge access, Wi-Fi passes, pet transport, special baggage, sports equipment and optional Unaccompanied Minor service.

  • Important before departure

    Before travelling with KLM, check the exact conditions in My Trip. Rules may depend on fare, route, airport, departure date, cabin, operating carrier, partner airline and special services.

    • Review baggage allowance, cabin baggage limits, checked baggage pieces and extra baggage timing before packing.
    • Complete online check-in when eligible and arrive early enough for document checks, baggage drop, security and boarding.
    • Confirm passports, visas, transit rules and destination documents before travel.
    • Request pets, service dogs, children travelling alone, wheelchair assistance, medical support and sports equipment in advance where required.
    • For codeshare or interline flights, confirm the rules with the operating carrier because baggage, check-in, seats and assistance can differ.