AJet flights: baggage, check-in and services
Use this AJet airline profile to review VF routes, baggage, check-in, fare packages, paid services, pet rules and support contacts. Enter your route and dates in the iFly search form to compare available AJet flight options.
AJet is a Turkish airline operating domestic flights in Türkiye and international routes from Turkish airports. This profile summarizes AJet routes, baggage, check-in, fares, services, pet rules and contacts for passengers.
Best routes for AJet
AJet overview
AJet is a Turkish airline with IATA code VF. The legal name published by the airline is AJet Hava Taşımacılığı Anonim Şirketi, and the carrier is based in Türkiye.
AJet flights include domestic services in Türkiye, Northern Cyprus routes and international flights to Europe, the Middle East, Central Asia and nearby regions. Fare rules, baggage allowance and airport procedures can depend on route, fare package, departure date and sales channel.
AJet routes
AJet routes include domestic destinations in Türkiye and international services from airports such as Istanbul Sabiha Gökçen and Ankara. The network can change by season, aircraft availability and schedule, so the examples below should be treated as route examples rather than a guarantee for every date.
- Examples of routes may include Istanbul, Ankara, Izmir, Antalya, Trabzon, Bodrum-Mugla, Lefkosia, Baku, Tbilisi, Berlin, Frankfurt, London, Paris, Rome, Amsterdam, Cairo, Dubai and Riyadh.
- AJet destination information lists domestic and international points across Europe, the Caucasus, Central Asia, the Middle East and North Africa.
- Some routes may be seasonal, newly opened or affected by operational notices, so passengers should check the selected date before booking.
- For a specific trip, use the current AJet booking flow and search AJet flights before relying on a route.
AJet baggage
AJet baggage depends on the fare package and route. One underseat bag up to 4 kg and 40x30x15 cm is included across packages. Cabin baggage is normally one piece up to 8 kg and 55x40x23 cm where it is included; on international and Ercan Basic packages, cabin baggage is not included and must be purchased if needed.
Domestic AJet packages include checked baggage of 15 kg in Basic, 20 kg in Flex and 25 kg in Premium. International and Ercan allowances vary by route group: standard EcoJet and Flex packages commonly include 20 kg and Premium commonly includes 25 kg, while some international route groups have higher allowances. Infant checked baggage allowance is listed as 10 kg.
AJet check-in
AJet online check-in is available through the AJet website or mobile app. The airline states that online check-in begins 24 hours before departure, and passengers can use it to prepare boarding procedures before arriving at the airport where the service is available.
Airport check-in closing times depend on the route. For domestic flights, check-in and baggage procedures close 45 minutes before departure. For international flights, they close 60 minutes before departure. Passengers should arrive earlier if they need document checks, baggage drop, pet acceptance, special assistance or payment for additional services.
AJet fares and services
AJet fare packages differ by route group. Domestic flights use Basic, Flex and Premium. Ercan and international flights use Basic, EcoJet, Flex and Premium where available. Basic is the most restrictive package and may exclude cabin and checked baggage on international and Ercan routes, while Flex and Premium include more baggage and seat-selection benefits.
Fare rules also differ by changes, cancellations, refunds, seat choice and included services. Premium generally has broader seat selection and may include sandwich service when the package is purchased more than 24 hours before the flight. AJet also publishes free change and cancellation rights for eligible website or mobile-app tickets within the allowed period after ticket issuance, but fare differences and taxes may still apply.
AJet services
AJet services can include excess baggage, seat selection, meal selection, AJet Cafe, sports equipment, baggage tracking, special assistance, baby and child passenger services, pet transport and call-centre services. Availability, prices and conditions can depend on route, fare package, aircraft, sales channel and time before departure.
Seat selection is sold by zone and route group. AJet lists standard-seat prices from 150 TRY on domestic flights, from 7 USD on Northern Cyprus and international flights, and a separate 80 USD rate for Egypt flights. Sports equipment and other special items should be arranged under the relevant transport rules before travel.
AJet pets
AJet allows pet transport under specific conditions. In-cabin pet service is available for cats, dogs and small passerine birds such as budgies and canaries, subject to aircraft quota, country rules, documents and call-centre approval no later than 6 hours before flight time.
For in-cabin pets, the pet and carrier together must not exceed 8 kg, and the soft carrier or bag must fit the 23x30x40 cm size limit. Cabin pets are not accepted on some routes, including United Kingdom flights and Bahrain or United Arab Emirates flights under country rules. Guide dogs are handled under separate service-animal rules and require advance approval.
AJet contacts
AJet contacts include the airline email address, paid call centre, free call centre, baggage disruption line and operational disruption line. The contact page lists AJet Hava Taşımacılığı Anonim Şirketi and publishes separate phone numbers for sales, general information, baggage disruption and disruption-related change or refund rights.
For general information and flight status requests, AJet lists the free call centre +908503332538. For ticket reservation, ticket sales, additional service sales and voluntary reissue transactions, the paid call centre is +90888 228 2 538. The airline email address is info@ajet.com.
Baggage
Hand baggage
Underseat bag
One underseat bag up to 4 kg and 40x30x15 cm is included across AJet packages and must fit under the seat.
Included cabin baggage
Where included, AJet cabin baggage is one piece up to 8 kg and 55x40x23 cm. Domestic packages include it; international and Ercan Basic packages do not.
Purchasable cabin baggage for Basic
On international and Ercan Basic packages, cabin baggage is not included. Passengers may purchase cabin baggage allowance where available through AJet channels.
Checked baggage
Domestic Basic checked baggage
Domestic Basic includes checked baggage up to 15 kg for adult and child passengers.
Domestic Flex checked baggage
Domestic Flex includes checked baggage up to 20 kg for adult and child passengers.
Domestic Premium checked baggage
Domestic Premium includes checked baggage up to 25 kg for adult and child passengers.
International EcoJet and Flex checked baggage
On standard international and Ercan route groups, EcoJet and Flex commonly include checked baggage up to 20 kg. Some route groups have different allowances.
International Premium checked baggage
On standard international and Ercan route groups, Premium commonly includes checked baggage up to 25 kg. Some route groups have different allowances.
Infant checked baggage
AJet lists 10 kg checked baggage allowance for infant passengers on domestic and international flights.
Additional baggage
Additional baggage can be purchased through AJet channels. Fees and availability depend on route, package, sales channel and time before departure.
Sports equipment
Sports equipment
Sports equipment can be arranged as a paid special transport service under AJet rules. Conditions depend on equipment type and route.
Pets
Pet in cabin
In-cabin pets may be accepted for a fee if approved by the call centre no later than 6 hours before departure. The pet plus carrier must not exceed 8 kg and 23x30x40 cm.
Check-in
Airport check-in for international flights
For international flights, AJet airport check-in and baggage procedures close 60 minutes before departure.
Online check-in
AJet online check-in begins 24 hours before departure through the website or mobile app. Airport document checks, baggage drop or special service acceptance may still be required.
Services
Meals and AJet Cafe
Meal selection and AJet Cafe are available where offered. Premium packages may include sandwich service when purchased more than 24 hours before departure.
Pet transport
In-cabin pet transport is limited by route, country rules, aircraft quota and documents, and must be approved through the call centre no later than 6 hours before departure.
Contacts
Turkey
Phone: +90850 225 2 538
Free call centre for lost baggage, damaged baggage, forgotten items and baggage file information requests.
Turkey
Phone: +90850 224 2 538
Free call centre for change and refund rights granted because of involuntary reasons such as flight cancellation or schedule change.
Turkey
Phone: +90888 228 2 538
Paid call centre for ticket reservation and sales, additional service sales and voluntary reissue transactions.
Turkey
Phone: +908503332538
Email: info@ajet.com
Free call centre for flight status, ticket cancellation, customer feedback file information, personal data requests and general information.
FAQ
-
What baggage is included with AJet?
AJet baggage depends on route and fare package. One underseat bag up to 4 kg and 40x30x15 cm is included. Domestic packages include checked baggage, while international and Ercan Basic packages may include only the underseat bag.
-
How much cabin baggage can I take on AJet?
Where included, AJet cabin baggage is one piece up to 8 kg and 55x40x23 cm. Domestic packages include it, while international and Ercan Basic packages do not include cabin baggage unless the allowance is purchased or included through another package.
-
When does AJet online check-in open?
AJet states that online check-in begins 24 hours before departure through the website or mobile app. Airport document checks, baggage drop and special service acceptance may still be required depending on the passenger and route.
-
Where can I check AJet flight status?
The AJet homepage includes a Flight Status tab that can be searched by route or flight number. Passengers can also use airport information screens and AJet operational messages on the day of travel.
-
Can I travel with a pet on AJet?
Pets may be accepted on AJet flights under route, aircraft quota and documentation rules. In-cabin pets must be approved through the call centre no later than 6 hours before flight time, and the pet plus carrier must not exceed 8 kg.
-
How do I contact AJet?
AJet lists info@ajet.com, free call centre +908503332538, paid call centre +90888 228 2 538, baggage disruption line +90850 225 2 538 and operational disruption line +90850 224 2 538.
-
Which additional services does AJet offer?
AJet additional services can include excess baggage, seat selection, meal selection, AJet Cafe, sports equipment, pet transport, baggage tracking and special assistance. Availability and prices depend on route, fare package, aircraft and sales channel.
-
Important before departure
Before travelling, check your booking, fare package, baggage allowance and AJet messages because rules can depend on route, airport, departure date, operating carrier, sales channel and special services.
- Review online check-in, airport check-in deadlines, travel documents, visa or ID requirements, pet documents, children rules, special assistance requests and baggage limits.
- If the itinerary includes codeshare, connecting or third-party-booked flights, confirm which carrier operates each segment and whether baggage, check-in or special-service rules differ.