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Over 12 years old
From 2 to 12 years
Up to 2 years, no seat
Airline profile · SN

Brussels Airlines SN

This Brussels Airlines profile explains the main passenger rules for SN flights: routes, baggage, check-in, fares, services, pets and contacts. On iFly.ua you can search available Brussels Airlines flights, compare ticket options and choose a suitable itinerary.

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Brussels Airlines is Belgium's Lufthansa Group network airline and Star Alliance member. This profile summarizes Brussels Airlines routes, cabin and checked baggage, online and airport check-in, fare families, additional services, pet travel and support contacts.

Best routes for Brussels Airlines

Brussels Airlines overview

Brussels Airlines operates with IATA code SN, ICAO code BEL and callsign BEE-LINE. The official website is operated by Brussels Airlines SA/NV, with registered office in Brussels, Belgium.

The airline is one of the Lufthansa Group network airlines and a Star Alliance member. Passenger rules can depend on fare, route, aircraft, airport, departure date, travel class, Miles & More status, Star Alliance status and operating carrier.

Brussels Airlines routes

Brussels Airlines routes are centred on Brussels Airport and may change by season, aircraft, traffic rights and partner operations. Examples of routes may include:

  • European routes to London, Manchester, Paris, Berlin, Hamburg, Frankfurt, Munich, Vienna, Zurich, Geneva, Milan, Rome, Venice, Barcelona, Madrid, Malaga, Lisbon, Athens, Prague, Warsaw, Copenhagen, Stockholm and Vilnius.
  • African routes to Dakar, Banjul, Conakry, Freetown, Monrovia, Abidjan, Accra, Lome, Cotonou, Douala, Yaounde, Kinshasa, Kigali, Bujumbura, Entebbe and Luanda, depending on schedule.
  • Long-haul and partner examples may include New York, Washington, Toronto, Nairobi, Tel Aviv and other destinations sold with Lufthansa Group or Star Alliance partners.
  • Some flights are seasonal, operate only on selected days or are sold as codeshare or partner-operated flights.
  • For specific dates, use iFly.ua to search Brussels Airlines flights.

Brussels Airlines baggage

Brussels Airlines baggage depends on route, fare, travel class and status. On short- and medium-haul flights, Economy Basic includes one personal item up to 40 x 30 x 15 cm. Economy Light, Comfort, Comfort Green and Flex include one personal item plus one carry-on bag up to 8 kg and 55 x 40 x 23 cm. Business fares include one personal item plus two carry-on bags of the same size and weight.

Checked baggage is also fare-based. Short- and medium-haul Economy Basic and Light include no checked bag, Economy Comfort and Flex include one 23 kg bag, Business Comfort includes one 32 kg bag, and Business Flex includes two 32 kg bags. On long-haul routes, Economy Light includes no checked bag, Economy includes one 23 kg bag, Premium Economy Light one 23 kg bag, Premium Economy Class two 23 kg bags, Business Light one 32 kg bag and Business Class two 32 kg bags. Each checked bag is normally limited to 158 cm in total dimensions.

Brussels Airlines check-in

Brussels Airlines online and mobile check-in is available from 24 hours before departure until 1 hour before departure for eligible flights. Passengers can check in all passengers in the booking, select or change seats where allowed and receive a mobile or email boarding pass.

Airport check-in counters, baggage drop-off units and special check-in processes are used when online check-in is unavailable, when an airport does not support mobile boarding passes, when travelling from Africa, or when the booking includes baggage, documents, pets, special assistance or partner-operated flights.

Brussels Airlines fares and services

Brussels Airlines fare names depend on market and route. Short- and medium-haul products can include Economy Basic, Economy Light, Economy Comfort, Economy Comfort Green, Economy Flex, Business Comfort, Business Comfort Green and Business Flex. Long-haul products can include Economy Light, Economy, Premium Economy Light, Premium Economy Class, Business Light and Business Class.

Fare choice affects carry-on baggage, checked baggage, seat reservation, rebooking, refund conditions, meals, fast track, lounge access, priority services, Miles & More benefits and extra services. Light and Basic products are more restrictive, while Comfort, Flex, Premium Economy and Business products include more services, with exact conditions shown in the ticket and My Booking.

Brussels Airlines services

Brussels Airlines services may include seat reservation, extra baggage, checked hand baggage, baggage drop-off units, sports equipment, musical instruments, pet transport in the cabin or hold, service dogs, special assistance, medical support, unaccompanied minors, lounges, fast track, priority services, meals, onboard Wi-Fi on selected aircraft and partner services.

Availability and price depend on fare, route, travel class, aircraft, airport, departure date, Miles & More status, Star Alliance status and operating carrier. Extra baggage is usually cheaper when added online or via the Service Centre before check-in than at the airport.

Brussels Airlines pets

Brussels Airlines accepts cats and small dogs in the cabin on eligible flights. The pet must be at least 15 weeks old, clean and healthy, travel in a leak- and smell-proof soft-sided bag, stay under the seat and remain inside the bag. The pet and bag together are limited to 8 kg, with dimensions within 118 cm in total or the carry-on size of 55 x 40 x 23 cm. Cabin pet fees start from EUR 60 within Europe on Brussels Airlines-operated flights.

Cats and dogs can also travel in the hold where allowed. The pet must be above 15 weeks old, or 16 weeks for the USA, and travel in a suitable hard-sided container up to 125 x 75 x 85 cm for the large category; larger containers must be sent as cargo. Pets are not accepted on Brussels Airlines flights to the United Kingdom except as cargo.

Brussels Airlines contacts

Brussels Airlines support is organized through the official contact page, local offices, My Booking, Service Centre flows, airport desks and online forms. The official local offices page includes country-specific contacts, including Ukraine where available in the local-office selector.

The registered office is Brussels Airlines SA/NV, 100-102 Avenue des Saisons, box 30, 1050 Brussels, Belgium. For active bookings, baggage, pets, special assistance, refunds or flight-day disruption, use My Booking, the relevant contact form, local office or airport staff rather than the corporate address.

Baggage

Hand baggage

Personal item

40x30x15 cm

One personal item up to 40 x 30 x 15 cm is included. Economy Basic on short- and medium-haul flights includes only this item unless an exception applies.

Carry-on in Economy Basic

Short-medium Economy Basic 8 kg 55x40x23 cm Paid option

Short- and medium-haul Economy Basic includes only the personal item. Eligible status exceptions or paid options may apply.

Carry-on in Economy and Premium Economy

Economy and Premium Economy 8 kg 55x40x23 cm

Most Economy and Premium Economy fares include one carry-on bag up to 8 kg and 55 x 40 x 23 cm, plus one personal item. Economy Basic short- and medium-haul is an exception.

Carry-on in Business

Business 2 pc 8 kg 55x40x23 cm

Business fares include two carry-on bags, each up to 8 kg and 55 x 40 x 23 cm, plus one personal item.

Checked baggage

Checked baggage in Economy Basic and Light

Economy Basic and Light 23 kg 158 cm total Paid option

Economy Basic and Economy Light can include no checked baggage. A first bag can be purchased where available, with rules depending on route and ticket.

Checked baggage in Economy Comfort and Flex

Economy Comfort Flex 23 kg 158 cm total Paid option

Economy Comfort, Comfort Green and Flex generally include one checked bag up to 23 kg and 158 cm in total dimensions.

Checked baggage in Premium Economy

Premium Economy 2 pc 23 kg 158 cm total Paid option

Long-haul Premium Economy Class includes two checked bags up to 23 kg each. Premium Economy Light may include only one bag.

Checked baggage in Business Comfort or Light

Business Comfort 32 kg 158 cm total Paid option

Business Comfort, Comfort Green or long-haul Business Light can include one checked bag up to 32 kg and 158 cm.

Checked baggage in Business Flex or Business Class

Business Flex Class 2 pc 32 kg 158 cm total Paid option

Business Flex and long-haul Business Class include two checked bags up to 32 kg each and 158 cm per piece.

Extra and excess baggage

Extra baggage 32 kg 158 cm total Paid option

Extra baggage can be added in advance where available and is usually cheaper online or via the Service Centre than at the airport. Heavy or oversized bags are charged separately.

Sports equipment

Sports and musical equipment

Sports and music equipment 32 kg Paid option

Sports equipment and musical instruments follow special baggage rules and may require advance registration, size checks and extra fees.

Pets

Pet in cabin

Pet in cabin 8 kg 55x40x23 cm 118 cm total Paid option

Cats and small dogs may travel in the cabin on eligible flights. The pet and bag must weigh no more than 8 kg, and the bag must fit under the seat. Prices start from EUR 60 within Europe on Brussels Airlines-operated flights.

Pet in hold

Pet in hold 125x75x85 cm Paid option

Cats and dogs may travel in the hold where permitted. The pet should be above 15 weeks old, or 16 weeks for the USA, and use a suitable hard-sided container up to the accepted category size.

Check-in

Airport check-in

Airport counters and baggage drop-off units are available where offered. Deadlines vary by airport, route, baggage, documents, pets, special assistance and operating carrier.

Online and mobile check-in

Opens: 24 h Closes: 1 h

Online and mobile check-in is available from 24 hours to 1 hour before departure for eligible flights. Some airports, documents, Africa departures and partner flights require counter handling.

Open check-in

Services

Meals and drinks

limited Included

Meal and drink service depends on route, travel class, fare, flight length and aircraft. Business and long-haul cabins include broader service.

Onboard Wi-Fi

limited Paid option

Onboard connectivity depends on aircraft, route and package availability. Check the aircraft details for the exact flight.

Entertainment

limited Included

Entertainment availability depends mainly on long-haul aircraft, route and cabin configuration.

Power and charging

limited Included

Power outlets and charging options depend on aircraft, seat and cabin configuration.

Priority services

limited Included

Priority check-in, boarding, baggage and fast track depend on fare, travel class, airport, Miles & More status, Star Alliance status and operating carrier.

Lounges

limited Included

Lounge access depends on ticket, route, airport, Miles & More or Star Alliance status and operating carrier.

Aircraft and operating carrier

available Included

Brussels Airlines and partner operators use short-, medium- and long-haul aircraft. The exact aircraft, cabin and amenities vary by route, date and operating carrier.

Pet travel

limited Paid option Cabin pets from EUR 60 within Europe on Brussels Airlines-operated flights

Cats and dogs may travel in the cabin or hold on eligible Brussels Airlines-operated flights after confirmation. Route, country, aircraft, container and document restrictions apply.

Children and special assistance

limited Included

Children, unaccompanied minors, special assistance, medical support and service dogs depend on documents, request timing, route and operating carrier.

Contacts

Belgium

For delayed or damaged baggage, use the Brussels Airlines baggage forms, My Booking, airport baggage desk or Service Centre flow.

Belgium

Address: Brussels Airlines SA/NV, 100-102 Avenue des Saisons, box 30, 1050 Brussels, Belgium

Registered office address from the Brussels Airlines imprint. Passenger issues should normally use My Booking, Service Centre, local office contacts or airport staff.

Belgium

Special assistance, medical support, pets and service dog requests should be arranged through Brussels Airlines support channels before departure.

Belgium

Working hours: Country-specific contacts are available through the official local offices page.

Use Brussels Airlines local offices, the contact page, My Booking and Service Centre forms for passenger support.

FAQ

  • What baggage is included with Brussels Airlines SN?

    Included baggage depends on route, fare and travel class. Economy Basic and Light can be very restrictive. Most Economy Comfort or Flex tickets include one 23 kg checked bag, while Business products include one or two 32 kg checked bags. Always check My Booking for the exact allowance.

  • Can I take a cabin bag on Brussels Airlines?

    Most Brussels Airlines fares include one personal item up to 40 x 30 x 15 cm and one carry-on bag up to 8 kg and 55 x 40 x 23 cm. Economy Basic on short- and medium-haul flights includes only the personal item unless a status or paid exception applies.

  • When does Brussels Airlines online check-in open?

    Online and mobile check-in opens 24 hours before departure and is available until 1 hour before departure for eligible Brussels Airlines flights. Some routes, documents, partner flights or airports may require counter processing.

  • Where can I check Brussels Airlines flight status?

    Use the official Brussels Airlines arrivals and departures page, the airline app, airport screens and airline notifications. Timetable, gate and disruption information can change close to departure.

  • Can I travel with a pet on Brussels Airlines?

    Cats and small dogs may travel in the cabin on eligible flights if the pet and bag meet the 8 kg limit and size rules. Cats and dogs may also travel in the hold where allowed, subject to route, country, aircraft, container and document restrictions.

  • How do I contact Brussels Airlines?

    Use the official contact page, local offices, My Booking, Service Centre forms or airport desks. For country-specific contacts, select the relevant country on the Brussels Airlines local offices page.

  • Which additional services can I add to a Brussels Airlines booking?

    Common add-ons include seat reservation, extra baggage, sports equipment, musical instruments, pets, special assistance, medical support, unaccompanied minor service, lounge or fast track where eligible, meals and selected onboard connectivity services.

  • Important before departure

    Before travelling with Brussels Airlines SN, recheck your exact booking because baggage, online check-in, airport deadlines, travel documents, pets, children, special assistance and codeshare rules can depend on fare, route, airport, departure date, aircraft, travel class, status and operating carrier.

    • Confirm whether your fare includes only a personal item, a full carry-on bag, checked baggage or Light/Basic restrictions.
    • Complete online check-in during the 24-hour window where available and check airport-specific baggage and boarding deadlines.
    • Verify passport, visa, transit, health, pet, child and special-assistance documents for every country in the itinerary.
    • If your ticket includes Lufthansa Group, Star Alliance or other partner-operated flights, check which carrier's baggage and service rules apply.