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Airline profile · PC

Pegasus PC: baggage, check-in and tickets

This Pegasus airline profile collects practical passenger information for PC flights: routes, baggage, online check-in, fare bundles, additional services, pets and contacts. On iFly.ua you can check available Pegasus flights, compare baggage and fare conditions, and choose a suitable itinerary by route and date.

Online check-in Manage booking Flight status

Pegasus is a Turkish low-cost airline using Istanbul Sabiha Gokcen Airport as its main base and selling flights under the PC code. This profile summarizes Pegasus routes, cabin and checked baggage, online and airport check-in, fare bundles, additional services, pet rules and support options.

Best routes for Pegasus

About Pegasus

Pegasus Airlines is a Turkish scheduled carrier and low-cost airline. The airline's public code is PC, its ICAO code is PGT and its callsign is SUNTURK. The company operates under the Pegasus brand and publishes passenger information, ticket transactions, additional services and flight status tools on flypgs.com.

Pegasus is especially associated with Istanbul Sabiha Gokcen Airport and a point-to-point network across Turkiye, Europe, the Caucasus, the Middle East, North Africa and nearby regions. Many services are unbundled: passengers should check the exact package, baggage allowance, seat, meal and add-on conditions attached to the booking.

Pegasus routes

Pegasus routes are centered on Istanbul Sabiha Gokcen and other Turkish airports, with domestic services inside Turkiye and international services across Europe, the Caucasus, the Middle East and North Africa. Schedules change by season, airport, aircraft, slot availability, traffic rights and partner operation, so the examples below are route examples rather than a guarantee for every date.

  • Domestic examples may include Istanbul Sabiha Gokcen to Ankara, Antalya, Izmir, Adana, Trabzon, Bodrum, Dalaman, Diyarbakir and Gaziantep.
  • European examples may include Istanbul Sabiha Gokcen to London, Berlin, Munich, Amsterdam, Vienna, Rome, Paris, Prague, Zurich, Copenhagen and Brussels.
  • Regional and longer international examples may include flights to Nicosia, Baku, Tbilisi, Dubai, Doha, Kuwait, Riyadh, Jeddah, Cairo, Sharm El Sheikh and other destinations.
  • For a specific date, check the current schedule, airport and operating carrier, then search Pegasus flights before relying on a route.

Pegasus baggage

Pegasus baggage depends on the route, fare bundle, passenger type and date of ticketing. For tickets issued from 14 February 2024, Pegasus describes a one-piece cabin baggage model: every passenger may bring 1 under-seat bag up to 3 kg and 40x30x15 cm. On international flights and Cyprus flights, 1 additional cabin bag up to 55x40x23 cm and 8 kg is included for passengers travelling with Saver, Saver Plus or Comfort Flex bundles, but not with the Light package. On domestic flights, 1 cabin bag up to 55x40x23 cm and 8 kg may be carried with the Super Eco, Advantage or Comfort Flex packages.

Checked baggage is package-based. The Light package is designed without included checked baggage. Saver, Saver Plus and Comfort Flex packages include checked baggage on many international routes, while domestic package names and allowances differ. Purchased extra baggage is priced by route, timing and channel; online purchase is usually cheaper than airport purchase.

Passengers should check the allowance in the ticket, package table and baggage calculator because routes, fare bundles, Cyprus flights, infant rules, sports equipment and excess baggage charges may be handled differently.

Pegasus check-in

Pegasus online check-in is available through the online check-in page, mobile channels and related ticket transaction tools where route and airport rules allow it. Passengers identify themselves with booking information, select seats where available, add services and create a boarding pass.

Airport check-in and baggage-drop deadlines vary by domestic or international route, airport, documentation, security rules and special services. Passengers travelling with checked baggage, pets, unaccompanied children, special assistance or document checks should arrive earlier and follow the airport counter deadline shown for the route.

Pegasus fares and bundles

Pegasus sells package-style fare bundles rather than a single universal allowance. International and Cyprus flights commonly use Light, Saver, Saver Plus and Comfort Flex. Domestic package names can include Super Eco, Advantage and Comfort Flex. The exact inclusion depends on the route, sale channel and date of booking.

  • Light is the most unbundled option and is focused on a small under-seat bag, with cabin bag, checked baggage, seat, meal and other services purchased separately where available.
  • Saver usually adds a standard cabin bag and checked baggage on eligible international routes.
  • Saver Plus and Comfort Flex add more convenience services such as seat, meal, change or cancellation flexibility according to package rules.
  • Domestic Super Eco, Advantage and Comfort Flex have their own allowance and service combinations.

Pegasus services

Pegasus offers many services as optional add-ons. Common add-ons include seat selection, extra baggage, Pegasus Cafe meals, Fly & Watch entertainment, free cancellation products, flight bundles, travel insurance, lounge, parking, transfer, car rental and fast-track airport services where available.

Availability depends on route, airport, aircraft, package and booking channel. Passengers should buy add-ons before travel where possible, because airport prices and availability can differ from online prices and some services require advance confirmation.

Pegasus pets

Pegasus accepts pet travel only under specific route, country, aircraft and capacity rules. Pet service must be arranged in advance and passengers must carry the required health, vaccination, microchip, passport, import, export or transit documents for the animal.

Small pets may be accepted in the cabin if the pet and carrier meet Pegasus limits, while larger animals or routes with restrictions may require other handling or may be unavailable. The airline's pet rules list accepted animals, prohibited situations, document requirements and fees, so passengers should confirm the service before booking a non-refundable itinerary.

Pegasus contacts

Pegasus support is organized through the call center, contact forms, ticket transaction tools, baggage and disruption channels and airport offices. The Pegasus Call Center is published as a 24-hour service channel.

For calls from Turkiye, Pegasus lists 0888 228 12 12. For international calls, Pegasus lists 0090 850 250 67 77. The airline also publishes 0 (850) 399 17 01 for passengers whose flight was cancelled for operational reasons and who need to change the reservation, and 0850 399 17 02 for Pegasus BolBol membership questions.

Use the booking reference and passenger details when contacting support. For airport disruption, baggage, pets, special assistance or document-related issues, keep confirmations and use the service channel before departure where possible.

Baggage

Hand baggage

Under-seat bag

All packages 3 kg 40x30x15 cm

For tickets issued from 14 February 2024, every passenger may bring 1 under-seat bag up to 3 kg and 40x30x15 cm.

Cabin bag in Light package

Light 55x40x23 cm Paid option

The Light package does not include the additional 55x40x23 cm, 8 kg cabin bag on international and Cyprus flights; buy it separately where available.

Cabin bag with eligible international packages

Saver / Saver Plus / Comfort Flex 8 kg 55x40x23 cm Paid option

On international and Cyprus flights, Saver, Saver Plus and Comfort Flex include 1 cabin bag up to 55x40x23 cm and 8 kg, in addition to the under-seat bag.

Cabin bag with domestic packages

Super Eco / Advantage / Comfort Flex 8 kg 55x40x23 cm Paid option

On domestic flights in Turkiye, Super Eco, Advantage and Comfort Flex allow 1 cabin bag up to 55x40x23 cm and 8 kg.

Checked baggage

Checked baggage in Light package

Light Paid option

The Light package is designed without included checked baggage. Buy checked baggage separately where available.

Checked baggage with package bundles

Saver / Saver Plus / Comfort Flex Paid option

Saver, Saver Plus and Comfort Flex can include checked baggage on eligible international routes. Check the exact allowance in the package table and booking.

Extra baggage

All packages Paid option

Extra baggage can be purchased where available. Price and limits depend on route, weight, airport, timing and sales channel.

Sports equipment

Sports equipment

All packages Paid option

Sports equipment is treated as a special service or paid baggage item depending on route, equipment type, weight and availability.

Pets

Pet transport

All packages Paid option

Pet transport must be confirmed in advance and depends on route, country, aircraft, capacity, animal type, carrier and documents.

Check-in

Airport check-in and baggage drop

Airport check-in and baggage-drop deadlines vary by domestic or international route, airport and special service. Arrive earlier for checked baggage, pets, unaccompanied children, special assistance and document checks.

Online check-in

Use Pegasus online check-in or mobile channels where the airport and route allow it. Opening and closing times vary by route, airport, documents, baggage and special services.

Open check-in

Services

Pegasus Cafe

limited Paid option Pegasus Cafe meals are sold as add-ons where available.

Pegasus Cafe meals and drinks can be purchased where available or included by specific package rules.

Fly & Watch

limited Paid option Fly & Watch is an optional entertainment service where available.

Fly & Watch may be available as an optional entertainment service depending on route, aircraft and conditions.

Airport services

limited Paid option Fast-track and airport services depend on airport availability.

Selected airport services such as lounge, transfer, parking, car rental and fast transition may be available depending on airport and route.

Seat selection

available Paid option Seat selection is package- or add-on-based.

Seat selection can be included in some packages or purchased separately where available.

Lounge

limited Paid option Lounge access depends on airport and sales channel.

Lounge access may be available as an airport service depending on airport and conditions.

Contacts

Turkey

Phone: 0888 228 12 12

Working hours: Pegasus Call Center: 24 hours/day.

For calls from Turkiye, Pegasus lists 0888 228 12 12. For international calls, use 0090 850 250 67 77.

Turkey

Phone: 0090 850 250 67 77

Working hours: Pegasus Call Center: 24 hours/day.

International Pegasus Call Center number for passengers calling from outside Turkiye.

Turkey

Phone: 0 (850) 399 17 01

Dedicated number listed by Pegasus for passengers whose flight was cancelled for operational reasons and who need to change the reservation.

Turkey

Phone: 0850 399 17 02

Pegasus BolBol membership support number.

FAQ

  • What should I check before departure with Pegasus?

    Before departure, check the exact Pegasus ticket and package conditions rather than relying only on a general profile. Baggage, online check-in, airport deadlines, travel documents, pets, children services, special assistance and codeshare rules may depend on fare bundle, route, airport, departure date and operating carrier.

    • Confirm whether your package is Light, Saver, Saver Plus, Comfort Flex or a domestic package such as Super Eco, Advantage or Comfort Flex.
    • Check cabin and checked baggage in the booking, especially for Light package tickets and international or Cyprus flights.
    • Verify passport, visa, transit, entry and animal-document rules before travelling.
    • Keep confirmations for purchased baggage, seats, meals, pet transport, sports equipment and special services.
  • What baggage is included with Pegasus?

    Included baggage depends on route and fare bundle. Light is usually the most unbundled option and may include only the under-seat bag. Saver, Saver Plus and Comfort Flex can include a cabin bag and checked baggage on eligible international routes, while domestic package names and allowances differ.

  • How much cabin baggage can I take on Pegasus?

    For tickets issued from 14 February 2024, Pegasus states that every passenger may bring 1 under-seat bag up to 3 kg and 40x30x15 cm. A 55x40x23 cm, 8 kg cabin bag is included only with eligible packages such as Saver, Saver Plus and Comfort Flex on international and Cyprus flights, and Super Eco, Advantage or Comfort Flex on domestic flights.

  • When does Pegasus online check-in open?

    Use the Pegasus online check-in page or mobile channels to check in where the airport and route allow it. Opening and closing times can vary by domestic or international route, airport, documents, checked baggage and special services.

  • Where can I check Pegasus flight status?

    Use the Pegasus flight status or departure and arrival information page to check the latest operational information. Airport displays and staff remain authoritative during disruptions and gate changes.

  • Can I travel with a pet on Pegasus?

    Pet transport is possible only under Pegasus route, country, aircraft and capacity rules. Confirm the service in advance, check cabin or other handling limits, and carry the required health, vaccination, passport, import, export and transit documents.

  • How do I contact Pegasus?

    Pegasus publishes a 24-hour Call Center. From Turkiye, call 0888 228 12 12. For international calls, call 0090 850 250 67 77. For operationally cancelled flights that require reservation changes, Pegasus lists 0 (850) 399 17 01; for Pegasus BolBol membership, 0850 399 17 02.

  • Which additional services can I buy with Pegasus?

    Common Pegasus add-ons include seat selection, extra baggage, Pegasus Cafe meals, Fly & Watch entertainment, cancellation products, flight bundles, travel insurance, lounge, parking, transfer, car rental and fast-track airport services where available.