flydubai airline FZ
This flydubai airline profile helps passengers check routes, baggage, check-in, fare families, services and contacts before booking. Use iFly.ua to compare available flight options by route and travel dates.
flydubai is a Dubai-based UAE airline using code FZ. This profile summarizes flydubai routes, baggage rules, online and airport check-in, Lite, Value, Flex and Business fares, paid services, pet restrictions and official contact details.
Best routes for flydubai
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Bangkok
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Dubai
One way
13 513 UAH
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Dubai
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Chisinau
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Dubai
Round trip
36 201 UAH
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Bucharest
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Male
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Bucharest
Round trip
45 531 UAH
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Warsaw
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Kathmandu
One way
30 842 UAH
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Ashgabad
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Bucharest
One way
31 103 UAH
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Bucharest
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Ashgabad
One way
30 636 UAH
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Bucharest
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Ashgabad
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Bucharest
Round trip
49 828 UAH
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Male
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Chisinau
One way
45 407 UAH
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Dubai
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Male
One way
26 362 UAH
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Krabi
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Krakow
One way
41 423 UAH
flydubai overview
flydubai is a UAE airline based in Dubai and operated by Dubai Aviation Corporation. The airline uses IATA code FZ, ICAO code FDB and the callsign SKYDUBAI.
The carrier operates a Dubai-centered network with Boeing 737 aircraft. flydubai flights use an unbundled fare structure in Economy Class and a Business Class product, so baggage, changes, seat selection and airport services should be checked against the exact fare and itinerary.
flydubai routes
flydubai routes are built around Dubai and connect destinations across the Middle East, Europe, Central Asia, Africa, the Indian subcontinent and Southeast Asia. Examples of routes may include services between Dubai and Tbilisi, Baku, Riyadh, Muscat, Male, Colombo, Beirut, Prague, Warsaw, Sarajevo, Zanzibar, Nairobi, Almaty and Kathmandu.
- Dubai International Airport is the main operating base for flydubai FZ flights.
- Some destinations operate seasonally, on selected weekdays or with schedule changes by travel period.
- Codeshare and interline itineraries can have different baggage, check-in and fare rules when another airline operates part of the trip.
- Use iFly.ua to search flydubai flights by route and dates.
flydubai baggage
flydubai baggage depends on cabin, fare type and route. Economy Class hand baggage is usually one bag up to 7 kg and 55 x 38 x 20 cm. Business Class hand baggage is two bags with a combined allowance up to 14 kg, with each piece up to 7 kg and 55 x 38 x 20 cm. A small personal item such as a laptop bag, small handbag or satchel may also be carried if it fits under the seat and is up to 25 x 33 x 20 cm.
Checked baggage is not included with Lite fares. Value fares usually include 20 kg, Flex fares 30 kg and Business Class 40 kg, although allowance may vary by route. Checked baggage can normally be split into up to three pieces within the allowance; each piece must be under 32 kg and the total linear size must not exceed 159 cm. Extra baggage is purchasable, and excess baggage from Dubai is listed from AED 40 to AED 80 per kg depending on origin and destination.
flydubai check-in
flydubai online check-in is available for many flights from 48 hours until 75 minutes before departure. You need the booking reference and passenger last name, and you may also need passport and contact details to complete check-in.
Airport guidance says passengers should arrive at least 3 hours before departure. Airport check-in closes 60 minutes before departure, boarding starts 45 minutes before departure and boarding gates close 25 minutes before departure. Online check-in may be unavailable for selected airports, special requests, some interline or codeshare bookings, and cases where document verification is required at the airport.
flydubai fares and services
flydubai fare families include Lite, Value, Flex and Business. Lite includes hand baggage but checked baggage is at a charge; Value includes 20 kg checked baggage; Flex includes 30 kg checked baggage; Business includes 40 kg checked baggage. Meals and in-flight entertainment are included across the fare table, while baggage allowance can vary by route.
Seat selection is charged on Lite and Value, included on Flex except extra-legroom seats, and included in Business. Rebooking is not permitted on Lite, Value rebooking is listed from AED 150 when allowed up to 24 hours before departure, and Flex and Business rebooking are listed as free, subject to fare difference and route conditions. Cancellation rules also depend on fare: Lite is not cancellable except applicable taxes by voucher, Value cancellation is listed from AED 200 when allowed, and Flex or Business cancellation may be free up to 24 hours before departure with route-specific conditions.
flydubai services
flydubai services that can affect the total trip cost include extra baggage, seat selection, extra-legroom seats, travel insurance, airport parking, airport transfer, meet and greet services, home or city check-in where available, Business Class upgrades and selected special services.
Meals are included, with dietary preferences selectable before travel where available. In-flight entertainment is included for passengers but may not be available on every aircraft after an aircraft change. Wi-Fi is not offered on flydubai aircraft. Special assistance, wheelchair support, service animals, children travelling alone, sports equipment and musical instruments require the relevant notice, documents or approval before departure.
flydubai pets
flydubai generally does not accept animals as pets in hand baggage or checked baggage. The airline may allow falcons only with special prior approval, and service-animal rules are separate from ordinary pet transport.
For service animals, flydubai accepts seeing-eye dogs in the cabin for passengers with visual impairments on eligible itineraries with 72-hour advance notice and supporting documents. Other service animals may need to travel as cargo. Passengers should confirm rules before booking if the itinerary includes another operating carrier, a connection, country restrictions or special documentation.
flydubai contacts
For flydubai contacts, the official general Customer Centre number is +971 600 54 44 45. The Dubai Travel Shop contact page lists the same number and the address ENI Sapphire Tower, Office number 6, Al Ittihad road, Port Saeed, Deira, Dubai, UAE.
A Ukraine-specific passenger contact was not listed on the official contact page used for verification. For bookings, refunds, baggage, online check-in problems, special assistance, pets or service animals, use the Customer Centre, Manage booking or the official contact form.
Baggage
Hand baggage
Small personal item
As part of the hand baggage allowance, passengers may carry a laptop bag, small handbag or satchel up to 25 x 33 x 20 cm if it fits under the seat in front.
Economy Class hand baggage
Economy Class passengers may carry 1 hand baggage item up to 7 kg and 55 x 38 x 20 cm. Oversized or overweight hand baggage may need to be checked in or repacked, and a gate fee can apply.
Business Class hand baggage
Business Class passengers may carry 2 hand baggage items up to a combined 14 kg. Each piece must not exceed 7 kg and 55 x 38 x 20 cm.
Checked baggage
Value fare checked baggage
Value fares usually include 20 kg checked baggage. The allowance may vary by route. Baggage can normally be split into up to 3 pieces, each under 32 kg and within 159 cm linear size.
Flex fare checked baggage
Flex fares usually include 30 kg checked baggage. The allowance may vary by route. Each checked bag must be under 32 kg and within 159 cm linear size.
Business Class checked baggage
Business Class includes 40 kg checked baggage. Baggage can normally be split into up to 3 pieces, with each piece under 32 kg and within 159 cm linear size.
Extra and excess baggage
Extra baggage can be bought when booking, through Manage booking up to 6 hours before departure, or during online check-in between 48 and 6 hours before departure where eligible. Airport excess baggage from Dubai is listed from AED 40 to AED 80 per kg depending on origin and destination.
Sports equipment
Sporting equipment
Sporting equipment is subject to available space and should be booked at least 24 hours before departure through the Customer Centre. Items within hand baggage or checked baggage dimensions may be free within the allowance; larger items are listed from AED 150 per item per flight, and restricted equipment may require 48 or 96 hours pre-authorisation.
Pets
Pets and service animals
flydubai generally does not allow animals as pets in hand baggage or checked baggage. Falcons may be allowed with special prior approval. Seeing-eye dogs for eligible passengers require 72-hour notice and supporting documents.
Check-in
Airport check-in
flydubai advises passengers to arrive at least 3 hours before departure. Airport check-in closes 60 minutes before departure, boarding starts 45 minutes before departure and boarding gates close 25 minutes before departure.
Online check-in
Online check-in is available from 48 hours to 75 minutes before departure for eligible flights. Some airports, special requests, interline or codeshare bookings and document checks may require airport check-in.
Services
Meals
Meals are included for passengers in Economy Class and Business Class. The type of meal depends on flight duration and time of travel. Special meals can be selected before travel where available, and selected extras may carry additional charges.
In-flight entertainment
In-flight entertainment is included in both Economy and Business. It is available on most flydubai aircraft, but may be unavailable on some flights or after an aircraft change.
Wi-Fi
Wi-Fi is not available on flydubai aircraft. Passengers can use the in-flight entertainment system where available.
Seat selection
Seat selection is charged on Lite and Value fares, included on Flex except extra-legroom seats, and included in Business. Availability and price depend on the seat category and booking conditions.
Aircraft information
flydubai operates Boeing 737 aircraft. Aircraft type can affect cabin layout, entertainment availability and Business Class seat type.
Pets and service animals
Ordinary pets are generally not accepted in cabin or checked baggage. Falcons may be allowed with prior approval, and seeing-eye dogs are subject to service-animal rules, eligible itineraries, 72-hour notice and documents.
Children and infants
Children under 12 must travel with a parent or guardian aged at least 16. Children aged 12 and over may travel alone if they hold all required origin and destination documents. Infant fares are listed from AED 85 per sector in Economy for eligible bookings, with different rules for Business and connecting flights.
Contacts
UAE
Phone: +971 600 54 44 45
Address: ENI Sapphire Tower, Office number 6, Al Ittihad road, Port Saeed, Deira, Dubai, UAE
Official flydubai Travel Shop - Dubai contact details. Use passenger support channels for booking changes, refunds, baggage and special service requests.
UAE
Phone: +971 600 54 44 45
Official flydubai Customer Centre number for general passenger queries, bookings, baggage, refunds, online check-in issues, special assistance and service-animal requests.
FAQ
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What baggage is included with flydubai FZ?
In Economy Class, flydubai includes hand baggage up to 7 kg. Checked baggage depends on the fare: Lite has no included checked baggage, Value usually includes 20 kg, Flex usually includes 30 kg, and Business Class includes 40 kg. Route-specific conditions may change the final allowance.
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Can I take a cabin bag and personal item on flydubai?
Economy passengers may usually take one cabin bag up to 7 kg and 55 x 38 x 20 cm. Business passengers may take two cabin bags up to a combined 14 kg, with each piece up to 7 kg. A small personal item up to 25 x 33 x 20 cm may be carried as part of the hand baggage allowance if it fits under the seat.
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When does flydubai online check-in open?
flydubai online check-in opens 48 hours before scheduled departure and closes 75 minutes before departure for eligible flights. If online check-in is unavailable or a boarding pass is not issued, passengers should go to the airport check-in desk.
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How can I check flydubai flight status?
Use the flydubai flight status tool by route or flight number before leaving for the airport. Flight times can change because of airport operations, weather, route restrictions or operational updates.
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Does flydubai accept pets?
flydubai generally does not accept animals as pets in cabin baggage or checked baggage. Falcons may be accepted only with special prior approval. Seeing-eye dogs for passengers with visual impairments are handled under service-animal rules and require advance notice and documents.
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How do I contact flydubai?
The official general Customer Centre number is +971 600 54 44 45. Passengers can also use Manage booking or the official contact form for refunds, booking changes, baggage issues, special assistance and other support requests.
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What paid services can I add to a flydubai booking?
Depending on the fare and itinerary, paid services may include extra baggage, seat selection, extra-legroom seats, airport meet and greet, airport transfer, travel insurance, Business Class upgrades, sports equipment handling and selected special services. Extra baggage can be added through Manage booking up to 6 hours before departure when eligible.
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Important before departure
Before travelling with flydubai, check the exact rules shown for your booking. Airline conditions can depend on fare type, route, airport, departure date, operating carrier, connection type and special services requested.
- Review baggage allowance, extra baggage timing and airport excess rates before packing.
- Complete online check-in where eligible, or arrive early enough for airport document checks.
- Confirm passports, visas, transit rules and any destination documents before travel.
- Request pets, service animals, children travelling alone, wheelchair assistance, medical support and sports equipment in advance where required.
- For codeshare or interline flights, confirm rules with the operating carrier because baggage, check-in and assistance conditions may differ.