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Airline profile · DL

Delta Air Lines DL

This Delta Air Lines airline profile explains the main passenger rules for DL flights: routes, baggage, check-in, fare products, services, pets and contacts. On iFly.ua you can search available Delta Air Lines flights, compare ticket options and choose a suitable itinerary.

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Delta Air Lines is a major U.S. airline based in Atlanta. This profile summarizes Delta Air Lines routes, cabin and checked baggage, online and airport check-in, fare products, onboard services, pet travel and support contacts for passengers.

Best routes for Delta Air Lines

Delta Air Lines overview

Delta Air Lines is a U.S. airline with IATA code DL, ICAO code DAL and callsign DELTA. The legal company name is Delta Air Lines, Inc., with headquarters in Atlanta, Georgia.

Delta operates a large network of mainline, Delta Connection, codeshare and partner flights. Passenger rules can differ by fare, route, aircraft, country, operating carrier and ticketing date, so the booking details should always be checked before travel.

Delta Air Lines routes

Delta Air Lines routes are schedule-dependent and may change by season, airport, aircraft availability, partner operations and traffic rights. Delta describes a network of up to 275 destinations in 50 countries, with up to 4,000 daily departures.

  • U.S. hub and focus examples may include Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York JFK, New York LaGuardia, Salt Lake City, Seattle/Tacoma and Cincinnati.
  • Domestic examples may include New York, Los Angeles, Chicago, Miami, Orlando, Las Vegas, San Francisco, Washington, Denver, Honolulu and many regional Delta Connection destinations.
  • International examples may include Amsterdam, Paris, London, Rome, Frankfurt, Dublin, Mexico City, Cancun, Sao Paulo, Buenos Aires, Tokyo, Seoul, Shanghai, Lagos, Accra, Johannesburg and Cape Town.
  • Some services are seasonal, operate only on selected days, or are sold as codeshare or partner-operated flights.
  • For specific dates, use iFly.ua to search Delta Air Lines flights by route and travel period.

Delta Air Lines baggage

Delta Air Lines baggage rules include one free carry-on bag and one free personal item for most passengers. The carry-on bag must fit under a seat or in an enclosed overhead bin and may not exceed 22 x 14 x 9 inches, including handles and wheels. Delta Connection flights with 50 seats or fewer may limit passengers to a personal item in the cabin, with larger bags gate-checked.

Checked baggage depends on route, fare, cabin, SkyMiles or Medallion status, eligible Delta SkyMiles American Express card benefits, military exceptions and operating carrier. For Delta Main and Delta Comfort passengers on domestic U.S. flights without status or card exceptions, Delta lists the first standard checked bag under 50 lb or 23 kg from USD 45 each way and the second from USD 55 each way, with a 62 inch or 158 cm linear-size limit.

Extra, overweight and oversized bags have separate fees. Delta may accept up to 10 checked bags on Delta or Delta Shuttle flights and up to 4 bags on Delta Connection flights, subject to space and restrictions. Sports equipment and special items may have their own packing and fee rules.

Delta Air Lines check-in

Delta Air Lines check-in is available online, in the Fly Delta app, through airport kiosks, at airport check-in desks and at curbside check-in where offered. Online check-in is available up to 24 hours before departure.

For most U.S. domestic flights, Delta recommends arriving at the airport at least 2 hours before departure. Domestic passengers must usually be checked in at least 30 minutes before departure without checked bags or have checked bags accepted at least 45 minutes before departure, and be at the gate 15 minutes before departure.

For international flights outside the United States, Delta recommends arriving at least 3 hours before departure, being checked in at least 1 hour before departure, and being at the gate 45 minutes before departure. Some airports require earlier deadlines.

Delta Air Lines fares and services

Delta fare products include non-refundable Basic and Classic options and refundable or more flexible options in selected markets. Confirmed public products include Delta Main Basic, Delta Comfort Basic, Delta Main Classic, Delta Comfort Classic, Delta Premium Select Classic, Delta First Classic, Delta One Classic, Delta Main Extra, Delta Comfort Extra, Delta First Extra and Delta One Extra, with refundable fares available in some markets outside the U.S., Canada and the Caribbean.

Delta Main Basic is the most restricted product: seats are normally assigned after check-in, mileage earning and upgrade access are limited, same-day changes are not available, and changes or cancellation may be restricted or carry fees after the risk-free cancellation period. Classic products add the standard cabin experience with more normal change, seat and upgrade conditions depending on cabin and route. Extra and refundable products are designed for more flexibility and may include more favorable change or refund conditions.

Cabin experience is separate from fare flexibility. A passenger may buy Delta Main, Delta Comfort, Delta Premium Select, Delta First or Delta One depending on route and aircraft, while baggage, seat selection, upgrades, lounge access, meals and priority services still depend on the exact fare and itinerary.

Delta Air Lines services

Delta Air Lines services may include seat selection, preferred seats, Delta Comfort, cabin upgrades, checked baggage, extra baggage, sports equipment, pet travel, unaccompanied minor service, accessibility assistance, special meals, onboard food and drinks, Delta Studio entertainment, Wi-Fi, Delta Sky Club access, priority boarding and Sky Priority services where eligible.

Availability and price depend on route, cabin, fare, aircraft, airport, loyalty status, credit-card benefits and partner or codeshare conditions. Examples of published minimum prices include in-cabin pets from USD 150 each way for U.S., Canada, Puerto Rico and U.S. Virgin Islands tickets issued on or after April 8, 2025, and the unaccompanied minor program from USD 150 each way for up to four children.

Delta Air Lines pets

Delta accepts small dogs, cats and household birds in the cabin on eligible flights for a fee, subject to kennel, aircraft, route, country and space limits. Household birds are limited to U.S. domestic travel, and the pet must remain in an approved kennel that fits under the seat.

Pet travel is not permitted in the cabin to or from several destinations listed by Delta, including Australia, Hawaii, Hong Kong, Iceland, Jamaica, New Zealand, South Africa, the United Kingdom and the United Arab Emirates, with additional restrictions for Brazil, Colombia and the Dominican Republic. International pet travel may require country-specific documents, health certificates and advance contact with Delta Reservations.

Delta Air Lines contacts

Delta Air Lines support is available through delta.com, the Fly Delta app, My Trips, messaging, airport representatives and Reservations. For U.S. and Canada callers, Delta lists General Sales and Service at 800-221-1212 and 404-765-5000, with 24-hour Reservation Sales.

For baggage issues in the U.S., Delta lists 1-800-325-8224 and 404-209-3034 if toll-free calling is unavailable. Accessibility assistance is listed at 404-209-3434, and the corporate headquarters address is 1030 Delta Boulevard, Atlanta, GA 30354-1989, United States.

Baggage

Hand baggage

Personal item

All fares

Most passengers may bring one personal item, such as a purse, laptop bag or similar item that fits under the seat in front.

Carry-on bag

All fares 56x35x23 cm 114 cm total

Most passengers may bring one carry-on bag up to 22 x 14 x 9 inches, including handles and wheels. Some Delta Connection flights may require larger carry-ons to be gate-checked.

Checked baggage

Domestic first checked bag

Delta Main / Delta Comfort domestic 23 kg 158 cm total Paid option

For Delta Main and Delta Comfort passengers on domestic U.S. flights without exceptions, the first standard checked bag under 50 lb or 23 kg is listed from USD 45 each way.

Included checked baggage on eligible fares

Premium cabin and eligible international fares 23 kg 158 cm total

Some premium cabins, international itineraries, loyalty benefits, card benefits and military exceptions include checked baggage. Check the ticket because allowance varies by route and passenger eligibility.

Extra, overweight and oversized baggage

Extra checked baggage 10 pc 45 kg 203 cm total Paid option

Delta may accept up to 10 checked bags on Delta or Delta Shuttle flights and up to 4 on Delta Connection flights, subject to space and restrictions. Domestic U.S. third and additional bags are listed from USD 200 each way, with separate overweight and oversize fees.

Sports equipment

Sports equipment and special items

Special items 23 kg 158 cm total Paid option

Sports equipment and special items can be accepted under item-specific rules. Fees, packing requirements and limits depend on the item, route and aircraft.

Pets

In-cabin pet

In-cabin pet Paid option

Small dogs, cats and household birds may travel in the cabin on eligible flights in an approved kennel. U.S., Canada, Puerto Rico and U.S. Virgin Islands fees are listed from USD 150 each way for tickets issued on or after April 8, 2025; international fees can differ.

Check-in

Airport check-in

For most U.S. domestic flights, arrive at least 2 hours before departure; check-in without bags is generally required 30 minutes before departure and checked bags 45 minutes before departure. For international flights, arrive at least 3 hours before departure and check in at least 1 hour before departure, with earlier exceptions at some airports.

Online check-in

Opens: 24 h

Online check-in is available up to 24 hours before departure through delta.com or the Fly Delta app. International travelers may still need document verification.

Open check-in

Services

Food and drinks

limited Included

Delta food and drinks vary by route, cabin and aircraft. Special meals may be requested in advance on eligible flights.

Wi-Fi

limited Included

Fast, free Wi-Fi for SkyMiles Members is available on most domestic U.S. flights. Coverage can vary by aircraft, route and technology.

Delta Studio entertainment

limited Included

Delta Studio may offer seatback entertainment, live TV, movies, series, podcasts and games. Exact content and seatback screens depend on aircraft.

Priority boarding

limited Included

Priority boarding and Sky Priority depend on cabin, fare, loyalty status and eligible benefits. Delta Main Basic has restrictions.

Delta Sky Club

limited Included

Delta Sky Club access depends on membership, eligible card benefits, cabin, itinerary and airport. Check access conditions before travel.

Aircraft

available Included

Delta and Delta Connection use Airbus, Boeing, Bombardier CRJ and Embraer aircraft. The exact aircraft type and onboard amenities vary by route and date.

Pet travel

limited Paid option from USD 150 each way on eligible U.S./Canada/Puerto Rico/U.S. Virgin Islands tickets issued on or after April 8, 2025

Small dogs, cats and household birds may travel in cabin on eligible flights for a fee, subject to kennel, documentation, route and country restrictions.

Children and unaccompanied minors

limited Paid option from USD 150 each way for up to four children

The unaccompanied minor program is mandatory for children 5-14 travelling alone and optional for some 15-17-year-olds. The fee is listed from USD 150 each way for up to four children.

Contacts

USA

Phone: 1-800-325-8224; 404-209-3034

For delayed, lost or damaged baggage in the U.S.; outside the U.S., use Delta's local Help Center contact numbers.

USA

Address: Delta Air Lines, Inc., 1030 Delta Boulevard, Atlanta, GA 30354-1989, United States

Corporate headquarters address for Delta Air Lines, Inc. Passenger support should use Reservations, Help Center, My Trips, baggage support or airport representatives.

USA

Phone: 404-209-3434

Accessibility assistance line. Dial 711 to access telecommunications relay service for speech disabilities or deaf/hard-of-hearing customers.

USA

Phone: 800-221-1212; 404-765-5000

Working hours: Reservation Sales for U.S. and Canada callers is listed as 24 hours a day, 7 days a week; local numbers vary by country.

General Sales and Service for callers from the United States and Canada. Use delta.com, Fly Delta app or My Trips for self-service actions when possible.

FAQ

  • What baggage is included with Delta Air Lines DL?

    Most passengers may take one carry-on bag and one personal item free of charge. Checked baggage depends on route, fare, cabin and eligibility benefits; for domestic U.S. Delta Main and Delta Comfort passengers without exceptions, the first standard checked bag is listed from USD 45 each way.

  • How much cabin baggage can I take on Delta?

    Delta generally allows one carry-on bag plus one personal item. The carry-on size limit is 22 x 14 x 9 inches. On some Delta Connection aircraft with 50 seats or fewer, larger carry-on bags may need to be gate-checked because of limited cabin space.

  • When does Delta online check-in open?

    Delta online check-in opens up to 24 hours before departure. Passengers can check in on delta.com, in the Fly Delta app, at a kiosk, at an airport desk or curbside where available.

  • Where can I check Delta flight status?

    Use Delta's official flight status tool, the Fly Delta app, My Trips, airport screens and direct airline notifications. On operational days, gate and airport information may change quickly, so follow official Delta and airport updates.

  • Can I travel with a pet on Delta Air Lines?

    Small dogs, cats and household birds may travel in the cabin on eligible Delta flights for a fee, subject to kennel, space, route and country rules. Some destinations do not allow in-cabin pets, and international pet documents must be checked before travel.

  • How do I contact Delta Air Lines?

    For U.S. and Canada reservations, Delta lists 800-221-1212 and 404-765-5000. Baggage issues in the U.S. can use 1-800-325-8224, and accessibility assistance is listed at 404-209-3434. Local phone numbers vary by country.

  • Which additional services can I add to a Delta booking?

    Common services include checked baggage, extra baggage, seat selection, preferred seats, Delta Comfort, upgrades, pet travel, special meals, unaccompanied minor service, accessibility assistance, Wi-Fi, Delta Sky Club access and priority services where eligible.

  • Important before departure

    Before travelling with Delta Air Lines DL, recheck your booking because baggage, online check-in, airport deadlines, travel documents, pets, children, special assistance and codeshare rules can depend on fare, route, airport, departure date, aircraft, operating carrier and services added to the ticket.

    • Confirm cabin and checked baggage allowance, including any credit-card, Medallion, military, premium-cabin or international-route exceptions.
    • Complete online check-in within the 24-hour window and check the airport deadline for domestic or international travel.
    • Verify passport, visa, transit, health and entry rules, especially for international and partner-operated flights.
    • Arrange pets, children travelling alone, special assistance, medical needs, sports equipment and codeshare details in advance where required.