Norwegian D8
This Norwegian D8 profile explains the main passenger rules for Norwegian flights operated under Norwegian Air Sweden: baggage, check-in, fares, paid services, pets and contacts. On iFly.ua you can search available Norwegian flights, compare ticket options and choose a suitable itinerary.
Norwegian D8 is the Swedish AOC carrier within the Norwegian group. This guide covers Norwegian routes, baggage, online check-in, fare types, onboard services, pets, special assistance and support contacts for passengers planning a trip.
Best routes for Norwegian
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Copenhagen
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Krakow
One way
1 612 UAH
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Helsinki
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Rovaniemi
One way
1 511 UAH
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Amsterdam
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Copenhagen
One way
2 246 UAH
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Tenerife
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Munich
One way
4 966 UAH
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Munich
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Tenerife
One way
8 123 UAH
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Warsaw
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Malaga
One way
3 211 UAH
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Alicante
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Munich
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Alicante
Round trip
6 400 UAH
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Vilnius
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Stockholm
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Vilnius
Round trip
5 433 UAH
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Munich
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Tenerife
One way
4 222 UAH
Norwegian overview
Norwegian is a Nordic airline group operating short- and medium-haul flights across Norway, the Nordic countries and Europe. The D8 code refers to Norwegian Air Sweden AOC AB, a Swedish operating company in the Norwegian group.
Passenger rules are published under the Norwegian brand. The operating carrier, aircraft and exact fare conditions can depend on the flight number, route, ticket issue date and booking channel, so passengers should always check the itinerary and My Travels before departure.
Norwegian routes
Norwegian D8 flights are part of the wider Norwegian network, with routes that may change by season, airport and operating carrier. Examples of routes may include services from Stockholm-Arlanda, Copenhagen, Helsinki, Riga, Alicante, Malaga, Barcelona, Palma de Mallorca and other European bases to destinations such as Oslo, Bergen, Trondheim, Tromso, London-Gatwick, Manchester, Amsterdam, Paris, Rome, Prague, Krakow, Athens, Antalya, Tbilisi and Tirana.
- Typical regions: Scandinavia, the Nordic countries, the Baltic region, Western Europe, Southern Europe and selected holiday routes around the Mediterranean.
- Some routes are seasonal or operate only on selected days of the week.
- The same Norwegian brand may use different operating carriers, including Norwegian Air Sweden and Norwegian Air Shuttle AOC.
- Use iFly.ua to search Norwegian flights by route and travel dates.
Norwegian baggage
Norwegian baggage depends on ticket type. LowFare includes one small under-seat cabin bag up to 30 x 40 x 20 cm and 10 kg. LowFare+ includes the under-seat bag plus one overhead cabin bag up to 55 x 40 x 23 cm, with a combined cabin baggage limit of 10 kg. Flex includes the same two cabin bags with a combined limit of 15 kg.
Checked baggage is not included with LowFare. LowFare+ includes one checked bag up to 23 kg, while Flex includes two checked bags up to 23 kg each. Each checked bag must be between 2 kg and 32 kg, and total checked baggage must not exceed 74 kg. Extra baggage can usually be added online up to 4 hours before departure.
Norwegian check-in
Norwegian online check-in is available for many flights from 48 hours before departure through My Travels or the Travel Assistant app. If online check-in is not available within 48 hours of departure, passengers should check in at the airport.
Airport check-in and baggage-drop deadlines depend on route. Domestic flights generally close 30 minutes before departure, with some airport exceptions. International flights generally close 45 minutes before departure, while selected international routes such as the UAE, Egypt, Israel, Morocco, Geneva, Istanbul, Beirut, Tbilisi and Antalya close 1 hour before departure. Passengers with special assistance, unaccompanied minors, pets, musical instruments or weapons must check in at the counter at least 1 hour before departure.
Norwegian fares and services
Norwegian fare types include LowFare, LowFare+ and Flex. LowFare is the lightest fare: it includes one under-seat bag and allows paid add-ons such as an overhead cabin bag, checked baggage, seat reservation, Fast Track, Priority Boarding and food or drinks on most flights. LowFare and LowFare+ are normally non-refundable after the grace period and changes may carry a fee from 75 EUR plus fare difference.
LowFare+ adds an overhead cabin bag, one checked bag up to 23 kg and standard seat reservation. Flex includes one under-seat bag, one overhead cabin bag, two checked bags up to 23 kg each, seat reservation, Fast Track and Priority Boarding where available, and more flexible change and refund conditions.
Norwegian services
Additional Norwegian services may include overhead cabin bag for LowFare, checked baggage, seat reservation, Fast Track at selected airports, Priority Boarding, pre-ordered meals on many international flights over 2 hours 15 minutes, onboard snacks and drinks, pets, sports equipment, musical instruments, special assistance and unaccompanied minor service.
Norwegian offers Wi-Fi on many flights. On Boeing 737-800 aircraft, a limited SURF option may be free for 15 minutes, while faster STREAM packages are paid. Wi-Fi availability can depend on aircraft type, route and local transmission restrictions; Boeing 737 MAX 8 aircraft may not have Wi-Fi installed.
Norwegian pets
Norwegian accepts cats and dogs on many flights, subject to availability, route restrictions, documents and advance booking. Small cats and dogs may travel in the cabin on eligible flights in a suitable leakproof carrier up to 43 x 31 x 20 cm, with pet and carrier together not exceeding 8 kg.
Pets may also travel in the cargo hold on eligible flights within Schengen and/or EU, with Ireland and Iceland excluded, and on selected Svalbard routes for dogs. Connecting pet transport is limited to certain connections within Norway. Passengers travelling with pets must complete airport check-in at least 1 hour before departure.
Norwegian contacts
Norwegian support is available through Help and contact, chat, claim and feedback forms, and country phone numbers. The contact centre lists English-language service every day, with opening hours Monday-Friday 08:00-20:00 CET and Saturday-Sunday 09:00-18:00 CET.
Norwegian Air Sweden AOC AB is registered in Sweden. For passenger requests such as baggage, changes, refunds, special assistance and pets, use My Travels and Norwegian customer service channels rather than the registered office address.
Baggage
Hand baggage
LowFare under-seat bag
LowFare includes one under-seat cabin bag up to 30 x 40 x 20 cm and 10 kg.
LowFare+ cabin baggage
LowFare+ includes one under-seat bag and one overhead cabin bag up to 55 x 40 x 23 cm. The combined cabin baggage weight limit is 10 kg.
Flex cabin baggage
Flex includes one under-seat bag and one overhead cabin bag up to 55 x 40 x 23 cm. The combined cabin baggage weight limit is 15 kg.
Checked baggage
LowFare+ checked bag
LowFare+ includes one checked bag up to 23 kg. Each bag must not exceed 32 kg, with maximum dimensions of 250 x 79 x 112 cm and maximum circumference 300 cm.
Flex checked bags
Flex includes two checked bags up to 23 kg each. Total checked baggage must not exceed 74 kg.
Purchased and excess baggage
Additional checked baggage can usually be bought online up to 4 hours before departure. Excess weight above 23 kg may be charged from 15 EUR per kg per leg, depending on market currency.
Sports equipment
Sports equipment
Sports equipment such as skis or golf bags must be booked as special baggage. Rules and charges vary by equipment type and route.
Pets
Pet in cabin
Cats and dogs may travel in the cabin on eligible routes. Carrier size is up to 43 x 31 x 20 cm, with pet and carrier together up to 8 kg. Cabin pet fees may start from about 47 GBP online, depending on market and route.
Check-in
Airport check-in and baggage drop
General airport check-in opens 2 hours before departure. Domestic flights usually close 30 minutes before departure; international flights usually close 45 minutes before departure; selected international routes close 1 hour before departure. Special assistance, unaccompanied minors, pets, musical instruments and weapons require counter check-in at least 1 hour before departure.
Online check-in
Online check-in is available for many flights from 48 hours before departure through My Travels or the Travel Assistant app. If it is not available, check in at the airport.
Services
Food and drinks
Snacks and drinks are sold on most flights. Hot meals can be pre-ordered on many international flights over 2 hours 15 minutes up to 36 hours before departure.
Wi-Fi and entertainment
Wi-Fi is available on many flights, mainly depending on aircraft and route. Boeing 737-800 may offer 15 minutes of limited free SURF Wi-Fi and paid STREAM packages; Boeing 737 MAX 8 may not have Wi-Fi.
Priority Boarding
Priority Boarding is included with Flex and may be included when LowFare passengers buy an overhead cabin bag. Availability depends on airport facilities.
Aircraft
Norwegian Air Sweden operates Boeing 737-family aircraft in the Norwegian network. The exact aircraft type may vary by route, date and operating carrier.
Pets
Cats and dogs may be accepted in cabin or cargo hold on eligible routes. Booking, documents and airport counter check-in are required.
Children and infants
Infants include 5 kg of checked baggage and one car seat and/or stroller. Children follow the baggage allowance of their ticket type, with child equipment rules depending on route and booking.
Contacts
Sweden
Email: post.reception@norwegian.com
Address: Norwegian Air Sweden AOC AB, Tornvagen 17 A, 1 tr, 190 60 Stockholm-Arlanda, Sweden
Registered office contact for non-customer enquiries. Use Norwegian customer-service channels for bookings, baggage, refunds, pets, special assistance and flight-day issues.
Norway
Phone: +47 21 49 00 15
Working hours: English-language contact centre: Monday-Friday 08:00-20:00 CET; Saturday-Sunday 09:00-18:00 CET.
Norwegian Norway customer-service phone number. Use Norwegian Help and contact, chat, My Travels and claim forms for passenger requests.
Sweden
Phone: +46 (0)8 446 801 80
Working hours: English-language contact centre: Monday-Friday 08:00-20:00 CET; Saturday-Sunday 09:00-18:00 CET.
Norwegian Sweden customer-service phone number. Use Norwegian Help and contact, chat, My Travels and claim forms for passenger requests.
Denmark
Phone: +45 70 80 78 80
Working hours: English-language contact centre: Monday-Friday 08:00-20:00 CET; Saturday-Sunday 09:00-18:00 CET.
Norwegian Denmark customer-service phone number. Use Norwegian Help and contact, chat, My Travels and claim forms for passenger requests.
Finland
Phone: +358 (0)9 231 01 600
Working hours: English-language contact centre: Monday-Friday 08:00-20:00 CET; Saturday-Sunday 09:00-18:00 CET.
Norwegian Finland customer-service phone number. Use Norwegian Help and contact, chat, My Travels and claim forms for passenger requests.
United Kingdom
Phone: +44 (0)330 828 0854
Working hours: English-language contact centre: Monday-Friday 08:00-20:00 CET; Saturday-Sunday 09:00-18:00 CET.
Norwegian United Kingdom customer-service phone number. Use Norwegian Help and contact, chat, My Travels and claim forms for passenger requests.
FAQ
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What baggage is included with Norwegian D8?
LowFare includes one under-seat cabin bag up to 30 x 40 x 20 cm and 10 kg. LowFare+ adds one overhead cabin bag and one checked bag up to 23 kg. Flex adds one overhead cabin bag and two checked bags up to 23 kg each.
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Can I take an overhead cabin bag on Norwegian?
An overhead cabin bag up to 55 x 40 x 23 cm is included with LowFare+ and Flex. LowFare passengers can usually buy an overhead cabin bag online; prices may start from about 15.90 EUR on international flights and include Priority Boarding where available.
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When does Norwegian online check-in open?
Online check-in is available for many Norwegian flights from 48 hours before departure through My Travels or the Travel Assistant app. If online check-in is not available, use airport check-in and follow the route-specific deadlines.
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How can I check Norwegian flight status?
Use Norwegian's flight status page, My Travels, airline notifications and airport screens. Flight status can be searched by airport or flight code, and passengers should recheck times between 72 and 24 hours before departure.
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Does Norwegian accept pets?
Norwegian accepts cats and dogs on eligible routes, subject to space, documents and restrictions. Cabin pets must travel in an approved carrier up to 43 x 31 x 20 cm, with pet and carrier together up to 8 kg.
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How do I contact Norwegian?
Use Norwegian Help and contact, chat, claims or country phone numbers. The general Norway number is +47 21 49 00 15, Sweden is +46 (0)8 446 801 80, Denmark is +45 70 80 78 80 and the UK is +44 (0)330 828 0854.
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What extra services can I add to a Norwegian booking?
Depending on route and fare, you may add checked baggage, an overhead cabin bag, seat selection, Fast Track, Priority Boarding, pre-ordered meals, pets, sports equipment, musical instruments and special assistance. Some services can be added until 1 to 4 hours before departure.
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Important before departure
Before travelling with Norwegian D8, recheck your booking because rules may depend on fare, route, airport, departure date, operating carrier and special services.
- Confirm cabin baggage, checked baggage and any extra baggage purchased.
- Complete online check-in if available and follow the route-specific airport deadline.
- Check travel documents, passport, visa and entry rules for every passenger.
- Arrange pets, children travelling alone, special assistance, sports equipment, musical instruments and codeshare or partner-flight details before departure where applicable.