Scroll Up

British Airways flight search

Over 12 years old
From 2 to 12 years
Up to 2 years, no seat
Airline profile · BA

British Airways BA: baggage, check-in and tickets

This British Airways airline profile collects practical passenger information for BA flights: routes, baggage, online check-in, fare types, additional services, pets and contacts. On iFly.ua you can enter a route and dates to compare available British Airways flights and ticket options.

Online check-in Manage booking Flight status

British Airways is a United Kingdom-based airline with IATA code BA. This profile summarizes British Airways routes, cabin and checked baggage, online and airport check-in, fare families, onboard and airport services, pet rules and support contacts for passengers preparing for a trip.

Best routes for British Airways

British Airways overview

British Airways is an international airline based in the United Kingdom. It operates with IATA code BA, ICAO code BAW and callsign SPEEDBIRD. The airline uses the brand British Airways, while the legal company name is British Airways Plc.

The network is centred on London, especially Heathrow, with additional operations from Gatwick, London City and other airports depending on route and season. Some itineraries may include BA Cityflyer, BA Euroflyer, oneworld, codeshare or partner-operated sectors, so passengers should check the operating carrier before relying on baggage, check-in, pet or special-service rules.

British Airways routes

British Airways routes connect London and other UK airports with destinations in Europe, North America, the Caribbean, Africa, the Middle East and Asia-Pacific. The timetable changes by season, aircraft, airport, traffic rights and demand, so the examples below are route examples rather than a guarantee for every travel date.

  • UK, Ireland and European examples may include London, Edinburgh, Glasgow, Manchester, Newcastle, Belfast, Dublin, Amsterdam, Paris, Nice, Lyon, Madrid, Barcelona, Malaga, Lisbon, Porto, Rome, Milan, Venice, Florence, Geneva, Zurich, Vienna, Prague, Warsaw, Berlin, Frankfurt, Munich, Copenhagen, Stockholm, Oslo, Athens and Istanbul.
  • North American and Caribbean examples may include New York, Boston, Washington, Miami, Orlando, Tampa, Atlanta, Chicago, Dallas, Denver, Houston, Las Vegas, Los Angeles, San Diego, San Francisco, Seattle, Toronto, Vancouver, Cancun, Nassau, Bridgetown, Antigua, Saint Lucia and Kingston.
  • Africa, Middle East and Asia-Pacific examples may include Cairo, Marrakech, Lagos, Accra, Nairobi, Johannesburg, Cape Town, Doha, Dubai, Riyadh, Jeddah, Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Hong Kong, Singapore, Bangkok, Tokyo and Shanghai.
  • For a specific date, check the current timetable, airport, operating carrier and baggage rules, then search British Airways flights before booking.

British Airways baggage

British Airways baggage depends on fare, cabin, route, frequent-flyer status, aircraft and operating carrier. The airline publishes a hand-baggage allowance of one smaller bag, such as a handbag or laptop bag, up to 40x30x15 cm, plus one cabin bag up to 56x45x25 cm. Each hand-baggage item may weigh up to 23 kg, but passengers must be able to lift it into the overhead locker unaided.

Checked baggage depends on fare and cabin. Economy Basic is hand-baggage only unless a checked bag is purchased. Economy fares with checked baggage commonly include one bag up to 23 kg. Premium Economy commonly includes two bags up to 23 kg each. Business cabins usually include two checked bags up to 32 kg each, and First usually includes three checked bags up to 32 kg each. Standard checked bag dimensions are 90x75x43 cm, and some routes or partner flights may have different rules.

Extra, overweight and oversized baggage are paid and depend on route, cabin, purchase channel and airport. British Airways publishes a fee from GBP 65 for bags over 23 kg and up to 32 kg where overweight baggage is accepted. Any item over 32 kg may need to be repacked or sent as cargo.

British Airways check-in

British Airways online check-in is available through ba.com or the British Airways app from 24 hours before departure. Online check-in should be completed before the flight closes; British Airways publishes online check-in in its demo as at least one hour before departure, while airport and bag-drop deadlines vary by route and airport.

Airport check-in counters, bag drop and, at selected airports, self-service kiosks are available for passengers who cannot complete online check-in or need baggage drop, document checks, assistance, pet cargo coordination, children services or other airport handling. If the first flight is operated by another airline, passengers may need to check in with the operating carrier.

British Airways fares and services

British Airways fare options are published by route and cabin. Passenger-facing fare families can include Basic, Standard or Plus, Plus Flex and other flexible variants, while cabin products include Euro Traveller, Club Europe, World Traveller, World Traveller Plus, Club World and First. Exact labels vary by market, route, cabin, date and sales channel.

Basic is generally the hand-baggage-only option and is more restricted. Standard or Plus fares can add checked baggage or more included services. Plus Flex and flexible fare variants usually provide broader change or refund conditions. Premium Economy, Business and First include higher cabin service and more checked baggage, but fare rules, seat selection, refunds, same-day changes, upgrades and Avios or tier-point earning can still vary by booking class.

When comparing British Airways tickets, check not only the base fare but also checked baggage, seat selection, changes, refunds, meals, Wi-Fi, lounge access, priority services, children services, pets, special assistance and the actual operating carrier.

British Airways services

British Airways services can include seat selection, extra baggage, sports and non-standard baggage, special meals, Wi-Fi, in-flight entertainment, power and USB where fitted, priority boarding for eligible cabins and Executive Club members, lounge access for eligible passengers, upgrades, children services, unaccompanied-minor restrictions, assistance dogs and special assistance.

Service availability and price depend on route, fare, cabin, aircraft, airport, departure date, membership status and operating carrier. Wi-Fi is available on many aircraft but not every aircraft or route; British Airways publishes messaging passes from GBP 1.99, browsing and streaming passes from GBP 4.99, free messaging for signed-in Executive Club members and complimentary stream Wi-Fi in First where fitted.

British Airways pets

British Airways does not carry ordinary pets in the passenger cabin or as normal checked baggage. Cats, dogs, birds and other eligible pets are arranged as cargo through British Airways approved pet-travel partners such as PetAir UK or through IAG Cargo, depending on route and country rules.

Recognised assistance dogs may travel in the cabin on eligible flights when documents, approval, route and airport requirements are met. Emotional support animals are not treated the same as recognised assistance dogs. Pet cargo and assistance-dog acceptance can depend on destination regulations, aircraft, weather, booking lead time and operating carrier, so passengers should confirm before buying a ticket.

British Airways contacts

British Airways contacts are organized through ba.com, Manage My Booking, live chat, online forms, phone teams, airport desks and Customer Relations. A separate public Ukraine phone or email contact was not found on the official contact page during verification, so passengers in Ukraine should use the online help channels, their ticketing agent where relevant, or the general British Airways contact options.

For UK passenger support, British Airways publishes 0344 493 0787 with different working hours by topic, including booking and customer-support queues. Customer Relations postal correspondence is listed at British Airways Customer Relations, S506, PO Box 1126, Uxbridge, UB8 9XS. The corporate registered office is Waterside, PO Box 365, Harmondsworth, UB7 0GB; it is not the main channel for booking, baggage, refunds, pets or flight-day disruption.

Baggage

Hand baggage

Small personal bag

23 kg 40x30x15 cm 85 cm total

British Airways allows one smaller bag, such as a handbag or laptop bag, up to 40x30x15 cm. It must fit under the seat in front and can weigh up to 23 kg if the passenger can handle it safely.

Cabin bag

23 kg 56x45x25 cm 126 cm total

British Airways allows one cabin bag up to 56x45x25 cm. It can weigh up to 23 kg, but passengers must be able to lift it into the overhead locker without help. On busy flights, cabin bags may be checked into the hold.

Checked baggage

Economy Basic checked baggage

Economy Basic 90x75x43 cm 208 cm total Paid option

Economy Basic is a hand-baggage-only fare unless checked baggage is purchased. Availability and price for adding a checked bag depend on route, booking channel and operating carrier.

Economy checked baggage

Economy checked fare 23 kg 90x75x43 cm 208 cm total

Economy fares that include checked baggage commonly publish one checked bag up to 23 kg and 90x75x43 cm. Basic fares, route exceptions, frequent-flyer benefits and partner flights can change the allowance.

Premium Economy checked baggage

Premium Economy 2 pc 23 kg 90x75x43 cm 208 cm total

Premium Economy commonly includes two checked bags up to 23 kg each and 90x75x43 cm per bag. Check the ticket for route exceptions and partner-operated sectors.

Business checked baggage

Business 2 pc 32 kg 90x75x43 cm 208 cm total

Business cabins, including Club Europe and Club World where applicable, commonly include two checked bags up to 32 kg each and 90x75x43 cm per bag. Some routes or partner flights may differ.

First checked baggage

First 3 pc 32 kg 90x75x43 cm 208 cm total

First commonly includes three checked bags up to 32 kg each and 90x75x43 cm per bag. The allowance can vary on mixed-cabin, connecting or partner-operated itineraries.

Additional, overweight and oversized baggage

32 kg 190x75x65 cm 330 cm total Paid option

Additional bags and oversized baggage may be purchasable on eligible British Airways flights. British Airways publishes an overweight fee from GBP 65 for bags over 23 kg and up to 32 kg where accepted. Larger or heavier items may require cargo handling.

Sports equipment

Sports and non-standard baggage

32 kg 190x75x65 cm 330 cm total Paid option

Sports equipment can often travel within the checked baggage allowance if it fits the route, aircraft, size and weight rules. Oversized or overweight items may require extra charges, advance contact or cargo handling.

Pets

Pets as cargo

Paid option

British Airways does not carry ordinary pets in the cabin or as normal checked baggage. Eligible pets travel as cargo through approved partners such as PetAir UK or IAG Cargo, subject to route, aircraft and country rules.

Check-in

Airport check-in and bag drop

Airport counters, bag drop and selected self-service kiosks are available when online check-in is not possible or when baggage, documents, assistance, children services or operating-carrier rules require airport handling. Deadlines vary by route and airport.

Online and mobile check-in

Opens: 24 h Closes: 1 h

Online and mobile check-in opens 24 hours before departure for eligible British Airways flights. British Airways publishes online check-in in its demo as at least one hour before departure, but airport, document and bag-drop deadlines vary.

Open check-in

Services

Meals and special meals

limited Included Meals and special meals depend on route, cabin and flight duration; Euro Traveller can offer purchases, long-haul cabins generally include meals

Meal service depends on route, cabin, aircraft and departure time. Euro Traveller can offer onboard food purchases, long-haul cabins generally include meals, and special meals should be requested in advance where available.

Wi-Fi

limited Included Wi-Fi passes from GBP 1.99 where available; free messaging for signed-in Executive Club members and free stream Wi-Fi in First where fitted

Wi-Fi is available on many aircraft but not every aircraft or route. British Airways publishes messaging passes from GBP 1.99, browsing and streaming passes from GBP 4.99, free messaging for signed-in Executive Club members and complimentary stream Wi-Fi in First where fitted.

In-flight entertainment

limited Included

In-flight entertainment is available on many British Airways aircraft. Screens, content and connectivity depend on aircraft, route and cabin configuration.

Power and USB

limited Included

Power sockets and USB charging depend on aircraft, cabin and seat type. Check the aircraft and cabin details before relying on onboard charging.

Seat selection

limited Included Advance seat selection can be included or paid depending on fare, cabin, seat type and Executive Club status

Seat selection depends on fare family, cabin, seat type, route and Executive Club or oneworld status. Basic fares often have more limited or paid seat selection.

Priority services

limited Included Priority services depend on cabin, status, airport and operating carrier

Priority boarding, check-in, baggage and lounge benefits can be available to eligible cabins and Executive Club or oneworld status passengers. Availability depends on airport, itinerary and operating carrier.

Children and infants

limited Included Children services depend on age, route and booking conditions

Children services can include infant baggage rules, family seating conditions and airport assistance. British Airways does not offer an unaccompanied-minor escort service, so children must meet age and travel-companion rules.

Special assistance

limited Included Special assistance conditions depend on passenger need, route and request timing

Passengers needing mobility, medical or airport assistance should request support in advance where possible and allow extra time at the airport. Conditions depend on route, passenger need and operating carrier.

Pet transport

limited Paid option Pets travel as cargo through approved pet-travel partners or IAG Cargo; prices depend on route, animal and container

Ordinary pets travel as cargo through approved partners such as PetAir UK or IAG Cargo. Recognised assistance dogs have separate cabin rules and require advance confirmation.

Contacts

United Kingdom

Address: British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom

Corporate registered office address. For bookings, baggage, pets, special assistance, refunds and flight-day issues, use passenger support channels rather than the corporate office.

United Kingdom

Phone: 0344 493 0787

Working hours: Hours vary by topic; British Airways publishes separate booking and customer-support queues

General British Airways passenger phone for UK support topics. Use ba.com, Manage My Booking, live chat, online forms or airport desks for topic-specific requests such as baggage, refunds, pets, assistance and disruption.

United Kingdom

Address: British Airways Customer Relations, S506, PO Box 1126, Uxbridge, UB8 9XS, United Kingdom

Published postal contact for British Airways Customer Relations. For urgent flight-day issues, use airport staff, online forms, live chat or phone support rather than postal correspondence.

FAQ

  • Important before departure

    Before departure, check the exact British Airways booking conditions rather than relying only on a general airline profile. Baggage, online check-in, travel documents, pets, children services, special assistance and codeshare rules may depend on fare type, route, airport, departure date, aircraft and operating carrier.

    • Confirm cabin and checked baggage in your ticket or Manage My Booking, especially if you booked Basic, added extra baggage, travel with sports equipment, or have a BA Cityflyer, BA Euroflyer, oneworld or partner-operated sector.
    • Use online check-in where available, but allow airport time for document checks, bag drop, special assistance, assistance-dog approval, children service requirements or counter boarding-pass collection.
    • For international travel, verify passport, visa, transit, health, pet-cargo and entry rules for every country in the itinerary.
  • What baggage is included with British Airways?

    British Airways includes hand baggage on all published fares: one smaller bag up to 40x30x15 cm and one cabin bag up to 56x45x25 cm. Checked baggage depends on fare and cabin: Economy Basic has no checked bag included, Economy checked fares commonly include one 23 kg bag, Premium Economy includes two 23 kg bags, Business includes two 32 kg bags and First includes three 32 kg bags.

  • How much cabin baggage can I take on British Airways?

    Most British Airways passengers may take one small personal bag up to 40x30x15 cm and one cabin bag up to 56x45x25 cm. Each item may weigh up to 23 kg, but passengers must be able to lift cabin baggage into the overhead locker without help.

  • When does British Airways online check-in open?

    British Airways online check-in opens 24 hours before departure on ba.com and in the mobile app. Online, airport and bag-drop deadlines can differ by route and airport, so check the booking and allow extra time for documents, baggage or assistance.

  • Where can I check British Airways flight status?

    Use the British Airways flight status page for current departure and arrival information. On the travel day, airport screens, gate announcements and airline staff remain authoritative for boarding, gate and disruption decisions.

  • Can I travel with a pet on British Airways?

    Ordinary pets are not accepted in the passenger cabin or as normal checked baggage on British Airways. Eligible pets travel as cargo through approved pet-travel channels such as PetAir UK or IAG Cargo. Recognised assistance dogs follow separate cabin rules and require advance approval and documents.

  • How do I contact British Airways?

    Use ba.com, Manage My Booking, live chat, online forms, airport desks or published phone teams. A separate public Ukraine phone or email was not found on the official contact page during verification. For UK support, British Airways publishes 0344 493 0787 with working hours that vary by topic.

  • Which additional services can I book with British Airways?

    Additional services can include seat selection, extra baggage, overweight or oversized baggage, sports equipment, special meals, Wi-Fi, upgrades, lounge access for eligible passengers, priority services and special assistance. Wi-Fi passes are published from GBP 1.99 where available, and service prices depend on route, aircraft, cabin and membership status.