IndiGo 6E
This IndiGo airline profile explains the main passenger rules for 6E flights: routes, baggage, check-in, fares, paid services, pets and contacts. On iFly.ua you can search available IndiGo flights, compare ticket options and choose a suitable itinerary.
IndiGo is an Indian airline operated by InterGlobe Aviation Limited. This profile summarizes IndiGo routes, cabin and checked baggage, online and airport check-in, fare families, additional services, guide dog rules and support contacts.
Best routes for IndiGo
IndiGo overview
IndiGo is an Indian airline with IATA code 6E. The carrier is operated by InterGlobe Aviation Limited and uses a low-cost model with a large domestic network in India plus international routes from Indian and overseas airports.
IndiGo flights are usually sold with a base fare and optional services. Baggage, seat selection, meals, priority airport services, flexibility and special assistance can depend on the fare, route, aircraft, booking channel and services added to the reservation.
IndiGo routes
IndiGo routes are schedule-dependent and may change by season, airport, traffic rights, aircraft availability and codeshare or wet-lease arrangements. Examples of routes may include domestic flights within India and international services from India to Asia, the Middle East, Africa and Europe.
- Domestic examples may include Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Kochi, Goa, Pune, Jaipur, Lucknow, Guwahati and other Indian cities.
- International examples may include Dubai, Abu Dhabi, Doha, Muscat, Riyadh, Jeddah, Bangkok, Singapore, Kuala Lumpur, Male, Kathmandu, Dhaka, Colombo, Istanbul, Baku, Tbilisi, Tashkent, Almaty, Nairobi, Mauritius and selected European destinations.
- Some services are seasonal, operate only on selected days, or are sold as codeshare or partner-operated flights.
- For a specific date, use iFly.ua to search IndiGo flights by route and travel dates.
IndiGo baggage
IndiGo cabin baggage usually includes one handbag up to 7 kg and up to 55 x 35 x 25 cm, or 115 cm in total dimensions. In addition, one personal article such as a ladies' purse, laptop bag or small infant bag may be accepted up to 3 kg.
Checked baggage depends on fare and route. Domestic Regular and Flexi Plus fares generally include 15 kg in one piece, while Lite Fare may not include checked baggage. Super 6E adds extra checked-bag allowance. International checked baggage varies by destination, with examples such as 20 kg, 25 kg or 30 kg on listed sectors, and special codeshare or long-haul arrangements may have piece-based rules.
No single checked bag should exceed the airline's stated piece weight and size limits. Excess baggage, extra pieces and special items such as sports equipment can be chargeable and should be added before departure where available.
IndiGo check-in
IndiGo check-in is available online through the website or mobile app. Web check-in is generally available from 48 hours to 60 minutes before domestic departures, and from 24 hours to 75 minutes before international departures.
Airport counters close 60 minutes before domestic flights and 75 minutes before international flights. IndiGo recommends arriving at least 2 hours before domestic flights and at least 4 hours before international flights. Boarding gates generally close 25 minutes before departure.
IndiGo fares and services
IndiGo fare families and products may include Lite Fare, Regular Fare, Flexi Plus Fare, Super 6E, IndiGo UpFront and selected family, return or group fare options, depending on route and availability.
Lite Fare is the lightest option where available and may exclude checked baggage. Regular Fare is the standard product and normally follows the route's standard baggage allowance. Flexi Plus adds benefits such as a standard seat, meal, lower change and cancellation fees, and a discount on prepaid excess baggage. Super 6E usually adds extra checked baggage, free seat selection including XL seats, a snack combo, and more flexible change or cancellation terms. IndiGo UpFront is an economy fare option with front-row seating, meals, extra baggage and flexible conditions on eligible flights.
Fare inclusions, refunds, change fees, seat selection and paid options can differ by domestic or international sector, departure timing and booking channel. Check the fare details before payment and again after any booking change.
IndiGo services
Additional IndiGo services can include Seat Select, 6E Eats, 6E Seat & Eat, 6E Prime, Fast Forward priority service, prepaid excess baggage, extra pieces, delayed and lost baggage protection, travel assistance, Zero Cancellation, blankets and comfort kits, special assistance, medical assistance, unaccompanied minor service and selected lounge or partner services.
Many services are cheaper or easier to add online before departure. Some add-ons have minimum purchase times, route limits, airport limits or capacity limits, and service prices may change by route, currency, fare and date.
IndiGo pets
IndiGo does not publish ordinary pet carriage as a standard passenger service. Guide dogs and other eligible service animals may be accepted for qualified passengers, subject to documentation, vaccination, training proof, seating rules, route rules and advance contact with IndiGo.
Passengers travelling with a guide dog should contact IndiGo before travel and be ready to provide required documents at check-in. Country rules for travel into or out of India may add further requirements.
IndiGo contacts
IndiGo support is available through the official website, mobile app, 6Eskai chat, call centre and feedback or complaint forms. The India customer support numbers listed by the airline are +91 124 617 3838 and +91 124 497 3838.
The registered office is in New Delhi, and the corporate office is in Gurugram, India. For complaints, special assistance, guide dogs, medical cases or codeshare questions, use the dedicated support route before departure and keep written confirmation with the booking.
Baggage
Hand baggage
Personal article
In addition to one handbag, IndiGo may accept one personal article such as a ladies' purse, laptop bag or small infant bag up to 3 kg.
Cabin handbag
One cabin handbag up to 7 kg and 55 x 35 x 25 cm is generally allowed per passenger. Cabin stowage remains subject to space and safety rules.
Stretch cabin baggage
Selected IndiGoStretch and Stretch+ products may allow one cabin bag up to 12 kg. Availability depends on aircraft, route and fare product.
Checked baggage
Domestic checked baggage
Regular and Flexi Plus domestic fares generally include 15 kg checked baggage in one piece. Double or MultiSeats bookings can have additional allowance.
Lite Fare checked baggage
Lite Fare may not include checked baggage. If a passenger reports with checked baggage at the airport, applicable baggage charges and excess charges may apply.
Super 6E checked baggage
Super 6E adds 5 kg checked baggage allowance on top of the standard allowance, where the fare product is available.
Nairobi checked baggage
Nairobi is listed with 25 kg checked baggage per passenger. Check the ticket because route and fare conditions can change.
Prepaid excess baggage
Excess baggage and additional pieces can be purchased where available. Timing, price, currency and piece limits depend on domestic or international travel, route and booking channel.
Sports equipment
Sports and special baggage
Sports equipment, musical instruments and selected special items may be chargeable as checked baggage. IndiGo should be notified in advance where the rules require it.
Pets
Guide dog or service animal
Guide dogs or eligible service animals may be accepted for qualified passengers with required documents, vaccination proof and advance arrangements. Ordinary pet carriage is not listed as a standard passenger service.
Check-in
Airport check-in
Airport counters close 60 minutes before domestic flights and 75 minutes before international flights. IndiGo recommends arriving at least 2 hours before domestic flights and at least 4 hours before international flights; boarding gates generally close 25 minutes before departure.
Online check-in
Web check-in is generally available from 48 hours to 60 minutes before domestic departures, and from 24 hours to 75 minutes before international departures. Document, visa and entry checks may still be required at the airport.
Services
Meals and snacks
Meals and snacks may be purchased before travel or included in selected fare products. Availability and menu depend on route, aircraft, fare and booking timing.
Fast Forward priority service
Fast Forward is a paid priority service where available. It can include priority check-in and anytime boarding, subject to route, airport and booking conditions.
Aircraft
IndiGo operates Airbus A320 CEO/NEO, Airbus A321neo and ATR 72-600 aircraft. The exact aircraft type can vary by flight.
Guide dogs and service animals
Guide dogs or eligible service animals may travel under documented conditions. Ordinary pet carriage is not listed as a standard passenger service.
Children and unaccompanied minors
Children, infants and unaccompanied minors have separate booking and document rules. Add any required assistance before departure.
Contacts
India
Address: Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi - 110001, India
Registered office address for InterGlobe Aviation Limited.
India
Phone: +91 124 435 2500
Address: Third Floor, Emaar Capital Tower 2, Mehrauli - Gurgaon Road, Gurugram, Haryana - 122002, India
Corporate office contact. Passenger booking and disruption questions should normally use customer support, the website, app or relevant forms.
India
Phone: +91 124 617 3838; +91 124 497 3838
Email: customer.experience@goindigo.in
General India customer support. Use the official website, app or 6Eskai chat for self-service actions such as check-in, booking changes, add-ons, baggage and flight status.
India
Phone: +91 124 617 3838; +91 124 497 3838
Email: nodalofficer@goindigo.in
Address: InterGlobe Aviation Ltd., Tower C, Level 1, Global Business Park, M.G. Road, Gurugram - 122002, Haryana, India
For grievance redressal, IndiGo lists a nodal officer email. Use the standard support flow first when the issue is a normal booking, baggage, refund or flight status request.
FAQ
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What baggage is included with IndiGo 6E?
Cabin baggage usually includes one handbag up to 7 kg and one personal article up to 3 kg. Checked baggage depends on fare and route: domestic Regular and Flexi Plus fares generally include 15 kg, while Lite Fare may not include checked baggage.
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How much cabin baggage can I take on IndiGo?
IndiGo generally allows one cabin handbag up to 7 kg and up to 55 x 35 x 25 cm, plus one personal article such as a small laptop bag or purse up to 3 kg. Space in the cabin can still depend on aircraft and safety requirements.
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When does IndiGo online check-in open?
Online check-in usually opens 48 hours before domestic flights and 24 hours before international flights. It closes 60 minutes before domestic departure and 75 minutes before international departure.
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Where can I check IndiGo flight status?
Use the official IndiGo flight status page or the mobile app with route, flight number, date or PNR details. Airport screens and direct airline messages should also be followed on the day of travel.
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Can I travel with a pet on IndiGo?
Ordinary pet carriage is not listed as a standard passenger service. Guide dogs or eligible service animals may be accepted for qualified passengers if documentation, vaccination, route and advance-notice requirements are met.
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How do I contact IndiGo?
Use the official website, app, 6Eskai chat, support forms or call the India support numbers +91 124 617 3838 and +91 124 497 3838. For special assistance, medical cases, guide dogs or complaints, use the relevant support flow before departure.
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Which additional services can I add to an IndiGo booking?
Common add-ons include seat selection, 6E Eats, 6E Seat & Eat, 6E Prime, Fast Forward, excess baggage, extra pieces, travel assistance, Zero Cancellation, comfort kits, special assistance and unaccompanied minor service where available.
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Important before departure
Before travelling with IndiGo 6E, recheck the rules in your booking because baggage, online check-in, airport deadlines, travel documents, pets, children, special assistance and codeshare handling may depend on fare, route, airport, departure date, operating carrier and services added to the booking.
- Confirm whether your fare includes checked baggage, extra baggage, seat selection, meals or priority services.
- Complete online check-in within the correct domestic or international window and allow enough time for bag drop.
- Check passport, visa, entry, transit and health-document requirements for international travel.
- Arrange guide dogs, children travelling alone, medical clearance, mobility assistance, sports equipment and codeshare details before departure.